Lombard Ford

Superb no pressure customer service. Emma Allen is a credit to the Lombard Dealership, her helpful advice and careful explanation of ESP services offered and all with no pressure made my Emma Allen is a credit to the Lombard Dealership, her helpful advice and careful explanation of ESP services offered and all with no pressure made my purchase easy. Emma always called back when requested in a timely manner and is extremely pleasant to talk to. I had to have an inspection before issuance of my policy and Emma's schedule of the inspector was quick and he was most pleasant. We have been Ford owners for many years and with folks like Emma we will continue to be. Thank you Emma. More

Easy to talk to Emma was very helpful in getting my new plan . No hassle no pressure .better price and knowledge than my local dealer. will call Lombard for all my Fo Emma was very helpful in getting my new plan . No hassle no pressure .better price and knowledge than my local dealer. will call Lombard for all my Ford warranty. More

Towncar extended warranty Emma was very pleasant to deal with. No pushy sales talk. She explained all of the different phases and kinds of warranties with me. This is my 3rd ex Emma was very pleasant to deal with. No pushy sales talk. She explained all of the different phases and kinds of warranties with me. This is my 3rd extended warranty with ESP. she went over different options for payment. Such a warm expierience. Thanks again. More

Purchase of Ford Protection Plan from Emma Allen I could not have asked for a better person to deal with than Emma Allen. Very knowledgeable and friendly. I had purchased an extended warranty from I could not have asked for a better person to deal with than Emma Allen. Very knowledgeable and friendly. I had purchased an extended warranty from the Auto Nation dealer I bought my Edge from only to find out it was not a Ford plan. Emma gave me time to get out of that contract and then got me a great price on a better Ford plan. I will recommend Emma and Lombard Ford to anyone that asks me for info on a Ford warranty. More

Purchase of foFord ESP warranty I called Lombard Ford in reference to an extended warranty plan. I spoke with Ms. Emma Allen who was very helpful. She was Pleasant and knowledgeable I called Lombard Ford in reference to an extended warranty plan. I spoke with Ms. Emma Allen who was very helpful. She was Pleasant and knowledgeable and understood exactly what I was looking for. My purchase of the Ford ESP extended warranty was efficient with no pressure sales gimmicks. I will definitely call Emma again when I need to renew any of my vehicles. More

Prompt, polite and efficient service. Could not have asked for better! There were several repairs that needed to be done and Mr. Edwards kept me up to date on the progress quite often and went through e asked for better! There were several repairs that needed to be done and Mr. Edwards kept me up to date on the progress quite often and went through each charge with me line by line. Extremely professional! More

Lombard Ford surprised me with a thorough check above and beyond my recall. The work done was superior. Car runs like a top. Great thank you to the staff for taking such great care of my car. beyond my recall. The work done was superior. Car runs like a top. Great thank you to the staff for taking such great care of my car. More

A total WOW experience today! The entire service department was a pleasure to meet, socialize and work with. The owner walked by and passed on some good humor to make my day. And of course the servi department was a pleasure to meet, socialize and work with. The owner walked by and passed on some good humor to make my day. And of course the service was spectacular! What else could you ask for? More

Great service and great service advisor tony was very helpful And took care of me like he was is own car that is what I called service helpful And took care of me like he was is own car that is what I called service More

When I called on Monday to take a look at the mustang, Daniel LoRusso was Outfront with the car and waiting for us. I fell in love with the car on the test drive. Dan squished in the backseat and was ve Daniel LoRusso was Outfront with the car and waiting for us. I fell in love with the car on the test drive. Dan squished in the backseat and was very informative and fun to have in the car when we took our test drive. When we got back I jokingly said if you don’t meet our number I’m not letting you out. He chuckled went in and met our number. One of the easiest transactions I’ve made in the new car world. I bought the car that night and went back to pick it up on Wednesday. Dan had everything ready and polished and in order and explained everything to me. As a bonus the financial man, Michael Mann was very informative and kind and trustworthy. I never felt happier with a new car and kind experience from the people at Lombard ford. Thank you so much😊🎉 Dave M. — Avon, ct More