Lombard Ford

Emma is outstanding !!! Over the years our family has purchased 6 or 7 extended warranties all with the help of Emma. She has gone above and beyond to explain and simplify t Over the years our family has purchased 6 or 7 extended warranties all with the help of Emma. She has gone above and beyond to explain and simplify things in a way that it's easy for us to understand and has made suggestions that has covered us down the road. Emma is a very nice lady and a joy to talk to. If I were a business owner I would be honored to have her as an employee. Danny W Ohio More

I brought my 2017 F350 cab & chassis to Lombard for warranty and recall work and was extremely pleased with the quality service and communication I received. I had a bit of anxiety since I had purchase warranty and recall work and was extremely pleased with the quality service and communication I received. I had a bit of anxiety since I had purchased the vehicle elsewhere, but Lombards was very professional and Rob in service handled everything like a pro. It couldn’t have gone any smoother Bob F. Hill Town Recycling More

I took my car into Lombard Ford, I couldn’t be happier with how I was treated by Rob In service. He’s an asset to your company. with how I was treated by Rob In service. He’s an asset to your company. More

Great Experience I was very fortunate to work with Emma Allen on extending my Ford Esp plan. In addition to being very competent and knowledgable, she was very enjo I was very fortunate to work with Emma Allen on extending my Ford Esp plan. In addition to being very competent and knowledgable, she was very enjoyable to deal with and left me with a very positive feeling about her and Lombard Ford. More

The Lombard family were a pleasure to work with. Non pressing, friendly, polite, made u feel very comfortable. The best experience I’ve ever had in buying a vehicle. I would recommend my friends to sho pressing, friendly, polite, made u feel very comfortable. The best experience I’ve ever had in buying a vehicle. I would recommend my friends to shop here. The owner would take my calls at anytime and all questions answered with truth. Truth & dealerships are very hard to come by, not this one. Exceptional experience during this pandemic time More

Superb no pressure customer service. Emma Allen is a credit to the Lombard Dealership, her helpful advice and careful explanation of ESP services offered and all with no pressure made my Emma Allen is a credit to the Lombard Dealership, her helpful advice and careful explanation of ESP services offered and all with no pressure made my purchase easy. Emma always called back when requested in a timely manner and is extremely pleasant to talk to. I had to have an inspection before issuance of my policy and Emma's schedule of the inspector was quick and he was most pleasant. We have been Ford owners for many years and with folks like Emma we will continue to be. Thank you Emma. More

Easy to talk to Emma was very helpful in getting my new plan . No hassle no pressure .better price and knowledge than my local dealer. will call Lombard for all my Fo Emma was very helpful in getting my new plan . No hassle no pressure .better price and knowledge than my local dealer. will call Lombard for all my Ford warranty. More

Towncar extended warranty Emma was very pleasant to deal with. No pushy sales talk. She explained all of the different phases and kinds of warranties with me. This is my 3rd ex Emma was very pleasant to deal with. No pushy sales talk. She explained all of the different phases and kinds of warranties with me. This is my 3rd extended warranty with ESP. she went over different options for payment. Such a warm expierience. Thanks again. More

Purchase of Ford Protection Plan from Emma Allen I could not have asked for a better person to deal with than Emma Allen. Very knowledgeable and friendly. I had purchased an extended warranty from I could not have asked for a better person to deal with than Emma Allen. Very knowledgeable and friendly. I had purchased an extended warranty from the Auto Nation dealer I bought my Edge from only to find out it was not a Ford plan. Emma gave me time to get out of that contract and then got me a great price on a better Ford plan. I will recommend Emma and Lombard Ford to anyone that asks me for info on a Ford warranty. More

Purchase of foFord ESP warranty I called Lombard Ford in reference to an extended warranty plan. I spoke with Ms. Emma Allen who was very helpful. She was Pleasant and knowledgeable I called Lombard Ford in reference to an extended warranty plan. I spoke with Ms. Emma Allen who was very helpful. She was Pleasant and knowledgeable and understood exactly what I was looking for. My purchase of the Ford ESP extended warranty was efficient with no pressure sales gimmicks. I will definitely call Emma again when I need to renew any of my vehicles. More