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Lombard Ford

Barkhamsted, CT

4.8
1,167 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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385 New Hartford Rd

Barkhamsted, CT

06063

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Showing 1,167 reviews

May 04, 2020

Emma is outstanding !!! Over the years our family has purchased 6 or 7 extended warranties all with the help of Emma. She has gone above and beyond to explain and simplify t More

by carvinscove
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Lombard Ford responded

Danny, you are too kind, we truly appreciate all of your business and are so glad you feel this way! (Thank you for the continuous referrals as well!)

April 30, 2020

I brought my 2017 F350 cab & chassis to Lombard for warranty and recall work and was extremely pleased with the quality service and communication I received. I had a bit of anxiety since I had purchase More

by HillTownRecycling
Recommend Dealer
Yes
Employees Worked With
Robert Edwards
May 01, 2020 -

Lombard Ford responded

We're so glad that from now on you will not have to experience any anxiety bringing your truck here! Assuming we will see you again. ;) Just ask for Rob. He enjoyed his interaction with you as well. Your friends at Lombard Ford

April 30, 2020

I took my car into Lombard Ford, I couldn’t be happier with how I was treated by Rob In service. He’s an asset to your company. More

by Pete O
Recommend Dealer
Yes
Employees Worked With
Robert Edwards
May 01, 2020 -

Lombard Ford responded

Thank you Pete for taking the time to let us know your thoughts. We truly appreciate your patronage and your kind words. We're here for you! Your friends at Lombard Ford

April 19, 2020

Great Experience I was very fortunate to work with Emma Allen on extending my Ford Esp plan. In addition to being very competent and knowledgable, she was very enjo More

by jwantulok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Lombard Ford responded

This is how we want all of our customers to feel, thank you for sharing your experience!

April 17, 2020

The Lombard family were a pleasure to work with. Non pressing, friendly, polite, made u feel very comfortable. The best experience I’ve ever had in buying a vehicle. I would recommend my friends to sho More

by dnmcknz
Recommend Dealer
Yes
Employees Worked With
Little mike, big mike, and rob
Apr 19, 2020 -

Lombard Ford responded

I very much appreciate you choosing Lombard Ford. You and your wife are the nicest people as well. You made our job very easy!! Enjoy your new F150!! Thank you! Rob Lombard

April 17, 2020

Superb no pressure customer service. Emma Allen is a credit to the Lombard Dealership, her helpful advice and careful explanation of ESP services offered and all with no pressure made my More

by rofin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Lombard Ford responded

Thank you so much for this detailed report of your dealings! We really appreciate you.

April 16, 2020

Easy to talk to Emma was very helpful in getting my new plan . No hassle no pressure .better price and knowledge than my local dealer. will call Lombard for all my Fo More

by new8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Lombard Ford responded

We appreciate that, and will look forward to doing business with you in the future!

April 08, 2020

Towncar extended warranty Emma was very pleasant to deal with. No pushy sales talk. She explained all of the different phases and kinds of warranties with me. This is my 3rd ex More

by mccullyjg
Recommend Dealer
Yes
Employees Worked With
Apr 20, 2020 -

Lombard Ford responded

Thank you for taking your time to say this, we truly appreciate your words, and your business!

March 31, 2020

Purchase of Ford Protection Plan from Emma Allen I could not have asked for a better person to deal with than Emma Allen. Very knowledgeable and friendly. I had purchased an extended warranty from More

by F4Gary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2020 -

Lombard Ford responded

Thank you so much for taking the time to share your experience, we hope all of our customers feel this way!

March 26, 2020

Purchase of foFord ESP warranty I called Lombard Ford in reference to an extended warranty plan. I spoke with Ms. Emma Allen who was very helpful. She was Pleasant and knowledgeable More

by jonjpbar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2020 -

Lombard Ford responded

Thank you for your kind words, and we'll be happy to assist you again in the future!

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