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Lombard Ford
Barkhamsted, CT
1,168 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,168 reviews
December 04, 2019
Emma was great to work with. Very professional and thorough. I renewed an ESP plan and Emma made the process very easy. Thanks again Emma! thorough. I renewed an ESP plan and Emma made the process very easy. Thanks again Emma! More
by Jegerman1194
Employees Worked With
November 21, 2019
New Key Bob Drove from Southbury to Barkhamsted for service. Dropped in without an appointment to cut key and program Bob. Steve and staff worked me into their Drove from Southbury to Barkhamsted for service. Dropped in without an appointment to cut key and program Bob. Steve and staff worked me into their busy schedule and I was back on the road. Steve has been a great service representative for Lombard anytime I have dealt with the Service Department. More
by mjpaige
Employees Worked With
Steve Knox
November 21, 2019
Emma was very helpful and very knowledgeable in helping me with my extended service plan. She explained in detail the options and what was included in my purchase. me with my extended service plan. She explained in detail the options and what was included in my purchase. More
by Llash
Employees Worked With
November 21, 2019
Excellent Service from Emma Allen I purchased an extended warranty for my Explorer for the 2nd time. Emma was very courteous, helpful and knowledgeable on the service plans. When I n I purchased an extended warranty for my Explorer for the 2nd time. Emma was very courteous, helpful and knowledgeable on the service plans. When I needed the plans to review I received them immediately by email. I plan to use Emma and Lombard Ford for my Escape when it comes due. More
by rpnypa
Employees Worked With
November 20, 2019
Excellent Service Emma did a great job helping me with my Ford Protect purchase. I you need a extended protection service plan Lombard Ford and ask for Emma. Emma did a great job helping me with my Ford Protect purchase. I you need a extended protection service plan Lombard Ford and ask for Emma. More
by mightyherd
Employees Worked With
November 13, 2019
Great Experience It was a pleasure working with Emma. Very courteous and professional. Very thorough and detailed. She did not try to sell me the warranty, wanted me t It was a pleasure working with Emma. Very courteous and professional. Very thorough and detailed. She did not try to sell me the warranty, wanted me to buy it More
by Himat
Employees Worked With
November 12, 2019
Thanks to Emma’s professionalism all my questions were answered and I’ve been dealing with her for couple of years because of her assistance. answered and I’ve been dealing with her for couple of years because of her assistance. More
by RMeade0
Employees Worked With
November 09, 2019
GOOD SERVICE EMMA , WAS VERY EFFICIENT.WILL BE USING HER AGAIN. HER FOR ESP PLAN, SHE SATIFIED EVERY QUESTION I HAD.. I HAVE BEEN USINF THIS DEALER SHIP SINCE 20 EMMA , WAS VERY EFFICIENT.WILL BE USING HER AGAIN. HER FOR ESP PLAN, SHE SATIFIED EVERY QUESTION I HAD.. I HAVE BEEN USINF THIS DEALER SHIP SINCE 2005. More
by RICK PLATO
Employees Worked With
November 03, 2019
AMAZING Everyone was wonderful and worked so hard to not only get me the car, but help me get qualified for the extra insurance and warranty that I wanted. Th Everyone was wonderful and worked so hard to not only get me the car, but help me get qualified for the extra insurance and warranty that I wanted. They stayed late, made calls and finished my transaction in one night. Thank you so much! More
by morgan88.g
Employees Worked With
The owner, Mark Jones, Barbara Dew
November 01, 2019
Great experience, will be back Great experience at this dealership. Rob who helped me was very knowledgable, understanding and a pleasure to work with. I will be back in the future. Great experience at this dealership. Rob who helped me was very knowledgable, understanding and a pleasure to work with. I will be back in the future. More
by Wanda2
Employees Worked With
Robert Edwards
