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Lombard Ford
Barkhamsted, CT
1,163 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,163 reviews
November 13, 2019
Great Experience It was a pleasure working with Emma. Very courteous and professional. Very thorough and detailed. She did not try to sell me the warranty, wanted me t It was a pleasure working with Emma. Very courteous and professional. Very thorough and detailed. She did not try to sell me the warranty, wanted me to buy it More
by Himat
Employees Worked With
November 12, 2019
Thanks to Emma’s professionalism all my questions were answered and I’ve been dealing with her for couple of years because of her assistance. answered and I’ve been dealing with her for couple of years because of her assistance. More
by RMeade0
Employees Worked With
November 09, 2019
GOOD SERVICE EMMA , WAS VERY EFFICIENT.WILL BE USING HER AGAIN. HER FOR ESP PLAN, SHE SATIFIED EVERY QUESTION I HAD.. I HAVE BEEN USINF THIS DEALER SHIP SINCE 20 EMMA , WAS VERY EFFICIENT.WILL BE USING HER AGAIN. HER FOR ESP PLAN, SHE SATIFIED EVERY QUESTION I HAD.. I HAVE BEEN USINF THIS DEALER SHIP SINCE 2005. More
by RICK PLATO
Employees Worked With
November 03, 2019
AMAZING Everyone was wonderful and worked so hard to not only get me the car, but help me get qualified for the extra insurance and warranty that I wanted. Th Everyone was wonderful and worked so hard to not only get me the car, but help me get qualified for the extra insurance and warranty that I wanted. They stayed late, made calls and finished my transaction in one night. Thank you so much! More
by morgan88.g
Employees Worked With
The owner, Mark Jones, Barbara Dew
November 01, 2019
Great experience, will be back Great experience at this dealership. Rob who helped me was very knowledgable, understanding and a pleasure to work with. I will be back in the future. Great experience at this dealership. Rob who helped me was very knowledgable, understanding and a pleasure to work with. I will be back in the future. More
by Wanda2
Employees Worked With
Robert Edwards
October 21, 2019
Excellent sales team Dan was professional, friendly and easy to work with. He made the whole buying experience painless. We are extremely happy with our truck and would Dan was professional, friendly and easy to work with. He made the whole buying experience painless. We are extremely happy with our truck and would certainly recommend Dan. More
by RHStory
Employees Worked With
Daniel LoRusso
October 16, 2019
Purchased Extended Warranty Emma Helped us get a renewal for our Lincoln MKX. She kept checking in for our mileage. She made it so easy to do. Thanks Emma Helped us get a renewal for our Lincoln MKX. She kept checking in for our mileage. She made it so easy to do. Thanks More
by upsmike76
Employees Worked With
October 16, 2019
Purchased Extended Warranty and a maintenance plan Emma answered all of my questions about the extended warranty and the extended maintenance and helped me with my purchase a day before the expiration Emma answered all of my questions about the extended warranty and the extended maintenance and helped me with my purchase a day before the expiration of my regular factory warranty. I did some research and found Lombard Ford to have excellent prices on both products. Thumbs Up! Joe Nelson More
by Joe From Arlington VA
Employees Worked With
October 10, 2019
Emma was friendly, professional and helpful. She worked with me to find a plan that fit my needs and cost almost half of what was quoted elsewhere! with me to find a plan that fit my needs and cost almost half of what was quoted elsewhere! More
by Ford Driver
Employees Worked With
October 08, 2019
Talked to "Emma" (Internet Support) in regards to purchasing an ESP on my vehicle. I was very pleased with the professional response to my questions and explanations along with welcoming any followup purchasing an ESP on my vehicle. I was very pleased with the professional response to my questions and explanations along with welcoming any followup questions. Definitely an enjoyable experience I highly recommend! More
by Bob
Employees Worked With
