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Lombard Ford
Barkhamsted, CT
1,168 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,168 reviews
September 09, 2019
Used Lombard for my ESP plan I was able to get my ESP plan through Emma and she was able to help me get the best plan for my situation with no hassle. She emailed me when my new I was able to get my ESP plan through Emma and she was able to help me get the best plan for my situation with no hassle. She emailed me when my new car was enrolled at Ford so I could get the plan set up quickly. Great support. More
by clrsky
Employees Worked With
September 06, 2019
Emma Allan. esp with Emma Allan was great. Great professional asset to your dealership.Knows the plans,costs and coverage for all of them.Above and beyond excelle esp with Emma Allan was great. Great professional asset to your dealership.Knows the plans,costs and coverage for all of them.Above and beyond excellent service.Thanks again. More
by mb
Employees Worked With
September 04, 2019
Lombard Ford: Straight Shooters My ESP purchase experience was first rate. Emma was very helpful, and the entire process was seamless. Honestly, I'm glad that I found Lombard Ford as My ESP purchase experience was first rate. Emma was very helpful, and the entire process was seamless. Honestly, I'm glad that I found Lombard Ford as they've been great. More
by RogueRiverJack
Employees Worked With
September 03, 2019
Ford protection plan I purchased a ford protection plan for my 2015 f150 Emma was very helpful in helping me choose the best plan and at the right. Her customer service i I purchased a ford protection plan for my 2015 f150 Emma was very helpful in helping me choose the best plan and at the right. Her customer service is second to none. More
by Ddienert
Employees Worked With
September 03, 2019
Ford ESP Emma Allen-Above and beyond excellent service. Very helpful and went out of her way to make this an easy decision to purchase. She’s the reason I pur Emma Allen-Above and beyond excellent service. Very helpful and went out of her way to make this an easy decision to purchase. She’s the reason I purchased the ESP the 1st time. She’s definitely the reason I came back. More
by rexedmiston
Employees Worked With
September 03, 2019
Great job My experience with Emma Allen was great , she was extremely polite and professional. Emma did not pressure me in my decision and was well versed on wa My experience with Emma Allen was great , she was extremely polite and professional. Emma did not pressure me in my decision and was well versed on warranty information. Jeremy Gustina More
by None
Employees Worked With
August 29, 2019
Good and friendly environment! I have no comment. The dealership was very friendly and worked very hard to assist me with many discounts from my job and trade in. I have no comment. The dealership was very friendly and worked very hard to assist me with many discounts from my job and trade in. More
by leonwhite01
Employees Worked With
Daniel LoRusso
August 20, 2019
Extended warranty Emma was friendly, pleasant, efficient and patient when discussing the service. She explained all the options clearly. It was a pleasure to speak with Emma was friendly, pleasant, efficient and patient when discussing the service. She explained all the options clearly. It was a pleasure to speak with her. More
by Charlie
Employees Worked With
August 12, 2019
AWESOME CUSTOMER SERVICE This has been the 3rd time I have renewed my ESP purchase with Emma and she has always been approachable and understands my concerns. She definitely p This has been the 3rd time I have renewed my ESP purchase with Emma and she has always been approachable and understands my concerns. She definitely provides the knowledge and skills to make the purchase as feasible and transparent. Attention to detail and efficient with her commitment. Thank you Emma Allen.. More
by I AM AF1
Employees Worked With
August 08, 2019
Excellant !! Emma is very Helpful and Knowable . I am a repeat customer ,I needed to extend warranty on Lincoln and Emma walked me through easily , Thanks Emma is very Helpful and Knowable . I am a repeat customer ,I needed to extend warranty on Lincoln and Emma walked me through easily , Thanks More
by Dan
Employees Worked With
