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Lombard Ford
Barkhamsted, CT
1,163 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,163 reviews
September 03, 2019
Great job My experience with Emma Allen was great , she was extremely polite and professional. Emma did not pressure me in my decision and was well versed on wa My experience with Emma Allen was great , she was extremely polite and professional. Emma did not pressure me in my decision and was well versed on warranty information. Jeremy Gustina More
by None
Employees Worked With
August 29, 2019
Good and friendly environment! I have no comment. The dealership was very friendly and worked very hard to assist me with many discounts from my job and trade in. I have no comment. The dealership was very friendly and worked very hard to assist me with many discounts from my job and trade in. More
by leonwhite01
Employees Worked With
Daniel LoRusso
August 20, 2019
Extended warranty Emma was friendly, pleasant, efficient and patient when discussing the service. She explained all the options clearly. It was a pleasure to speak with Emma was friendly, pleasant, efficient and patient when discussing the service. She explained all the options clearly. It was a pleasure to speak with her. More
by Charlie
Employees Worked With
August 12, 2019
AWESOME CUSTOMER SERVICE This has been the 3rd time I have renewed my ESP purchase with Emma and she has always been approachable and understands my concerns. She definitely p This has been the 3rd time I have renewed my ESP purchase with Emma and she has always been approachable and understands my concerns. She definitely provides the knowledge and skills to make the purchase as feasible and transparent. Attention to detail and efficient with her commitment. Thank you Emma Allen.. More
by I AM AF1
Employees Worked With
August 08, 2019
Excellant !! Emma is very Helpful and Knowable . I am a repeat customer ,I needed to extend warranty on Lincoln and Emma walked me through easily , Thanks Emma is very Helpful and Knowable . I am a repeat customer ,I needed to extend warranty on Lincoln and Emma walked me through easily , Thanks More
by Dan
Employees Worked With
August 02, 2019
ESP for my sons car Recently called and spoke with Emma. She was so friendly and personable. She answered all of my questions and explained everything in detail. After Recently called and spoke with Emma. She was so friendly and personable. She answered all of my questions and explained everything in detail. After speaking with Emma I did not need to do any additional shopping. She sold me on the ESP. Great customer service More
by Char
Employees Worked With
August 02, 2019
Emma was the best. She walked me through the whole thing. She answered all my questions,and did not rush though. This is my second time getting esp. And if I need another I will be sure to call EMMA. She answered all my questions,and did not rush though. This is my second time getting esp. And if I need another I will be sure to call EMMA. More
by bob1954
August 02, 2019
Great Experience Emma Allen was just a joy to deal with and very professional and familiar with the warranty plan that best fit the terms I was needing. Emma Allen was just a joy to deal with and very professional and familiar with the warranty plan that best fit the terms I was needing. More
by Bullxxxx123
Employees Worked With
August 01, 2019
Professional and easy to work with I am a repeat customer and find the employees very helpful and professional. Emma Allen knows the product and was very efficient. Keep up the great c I am a repeat customer and find the employees very helpful and professional. Emma Allen knows the product and was very efficient. Keep up the great customer service More
by Greatsoinds
Employees Worked With
July 25, 2019
Professional service Mark sold me this F150 and my sport Trac years ago. He is helpful and easy to work with. He will make sure that everything is right before the vehic Mark sold me this F150 and my sport Trac years ago. He is helpful and easy to work with. He will make sure that everything is right before the vehicle leaves the lot. Thank you Mark and Lombard Ford. More
by Customer - DB
Employees Worked With
Mark Jones
