Lombard Ford

Friendly Staff - No Pressure Sale We found Lombard Ford on the internet and traveled across the state because they had the largest used inventory of Ford Edges. We were unfamiliar wit We found Lombard Ford on the internet and traveled across the state because they had the largest used inventory of Ford Edges. We were unfamiliar with the SUV and our sales person, Mark, was very patient and helpful. They took our trade-in Jeep and now we're a total Ford family (two pick-ups and an SUV)! The experience was better than expected, I just wish they weren't an hour away so I could get it serviced there as well. Would definitely recommend them and we'll be back to purchase. More

Positive purchasing experience Very pleased with purchasing experience. Dan was very knowledgeable, friendly and low pressure!! Thank you!! We have done business in past with many Very pleased with purchasing experience. Dan was very knowledgeable, friendly and low pressure!! Thank you!! We have done business in past with many Ford dealerships in CT, some better than others. We hope the service department at Lombard is just as great as the customer service was with purchase of our 2017 Ford Explorer. (also previously have owned 2 Ford Explorers & 2 Ford F-150 pick ups) Finance manager was very knowledgeable and professional- another great experience. Also a thank you to George and Rob!! jk More

Best dealer I've ever worked with! I started searching for an upgrade a few months ago. When I found this one at Lombard, I knew I wanted to drive it- but was unfamiliar with Lombard Fo I started searching for an upgrade a few months ago. When I found this one at Lombard, I knew I wanted to drive it- but was unfamiliar with Lombard Ford. I went in with the mindset that if I wasn't comfortable there, I'd walk out. I was immediately greeted by Steve when I walked in and when I told him I knew what I wanted to look at, he pulled up the car and went right out to get it. He was friendly and professional- an easy guy to talk with! We went out for a test drive and Steve explained the newer features of the Focus (I was looking to upgrade from my 2009 Focus) and we talked about my history with cars and his, and what I was looking for. I never felt pressured or pushed to try anything else or get into a more expensive car. The car was a dream and it was one of those "meant to be" moments. I gave a deposit and Steve told me he'd call Monday to confirm financing and he is a man of his word! Working with him and Mike for the paperwork was by far the easiest transaction I ever experienced at a dealership. They are professional, kind, and really know how to treat their customers. I can't thank them enough and am really excited for my 3rd Ford Focus. I'll definitely be telling all my friends and family about Lombard Ford and recommending you whenever I can. You guys are the best! More

Easy and painless It was a very easy and painless transaction. Entire staff was knowledgeable, realistic, and upfront about price and payments. Dealership is clean, br It was a very easy and painless transaction. Entire staff was knowledgeable, realistic, and upfront about price and payments. Dealership is clean, bright, and has a great selection of used vehicles. Staff was very accommodating when scheduling my delivery given my limited availability which was greatly appreciated. More

Great Service Fantastic Experience from beginning to end. Thanks to Mark, Michael and Mr. Lombard. Great concept customer service and they all made me feel at home. Fantastic Experience from beginning to end. Thanks to Mark, Michael and Mr. Lombard. Great concept customer service and they all made me feel at home. Happy with my Mustang. More

Great to work with! Lombard Ford is a great dealership to work with. I like that they are straightforward and easy to talk to. I had my thoughts set on one kind of car bu Lombard Ford is a great dealership to work with. I like that they are straightforward and easy to talk to. I had my thoughts set on one kind of car but Dan had be broaden my thoughts and he showed me other options. I ended up going with one of his options and saving money! Thank you, Dan! More

Fair and honest dealer We were Chevy customers for years but decided to stop in at Lombard's to look at used cars. We were totally impressed throughout the entire process We were Chevy customers for years but decided to stop in at Lombard's to look at used cars. We were totally impressed throughout the entire process. Couldn't believe how easy and hassle free it was. and got a great deal. Dan was awesome to work with! More

Great Service I had a great experience with Lombard Ford. Dan was very easy to work with and straightforward, and actually came in on his off day to meet me when I I had a great experience with Lombard Ford. Dan was very easy to work with and straightforward, and actually came in on his off day to meet me when I picked up my truck. I will be recommending this dealer to anyone in the area looking for a car or truck. More

Great service and price Steve was the best car salesman I've ever worked with! Lombard provided a great price and finance package! Couldn't be happier. I called prior to c Steve was the best car salesman I've ever worked with! Lombard provided a great price and finance package! Couldn't be happier. I called prior to coming in for a test drive. Paperwork was ready and there were no hassles! More

more than fair a big shout out to larry wright and the service team at lombard ford.. my pre-owned transit needed a wheel bearing and a wheel axle. i thought i wou a big shout out to larry wright and the service team at lombard ford.. my pre-owned transit needed a wheel bearing and a wheel axle. i thought i would be paying for this repair. larry did some digging and discovered my vehicle was under warranty. yay, the repair was completed in a timely fashion and i am very very pleased. highly reccommended More