Back

Lone Star Chevrolet

Houston, TX

4.7
460 Reviews
Contact Dealership

18900 Northwest Freeway

Houston, TX

77065

Directions

By Type

Showing 460 reviews

July 18, 2015

Lone Star removed all obstilcles My Salesman, Harry Doggett, along with the staff of Lone Star Cheverlot, did everything necessary to ensure that I had access to a 2015 Corvette Sting More

by Silver Fox
Recommend Dealer
Yes
Employees Worked With
Mike Sanchez, Jorge Esquivel
July 16, 2015

Awesome experience This was my first time buying and financing a car and they made sure I understood everything about how the financing worked and put me in s vehicle th More

by QueenB78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orban Reed
July 08, 2015

great customer service We called different dealerships first to see who would take their time and answer our questions over the phone. We were placed on hold, hung up on, tr More

by serardi15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Avila, Freddy, Roland Arrieta
July 08, 2015

Service department is horrible After buying my vehicle, and having a great experience, I took my Tahoe in for a scheduled oil change. I made an appointment over a week in advance s More

by Ryon herber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service employee who said it would be 45 minutes
June 30, 2015

Excellent Best Dealer I have ever been too.. Harry Doggett is the BEST! I would tell everyone I know because they are very customer service READY. More

by Wilson0305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Doggett
June 20, 2015

No more foreign cars for us!! Our salesman George, and everyone else in the dealership were a breeze to deal with, but to me it's more about the car than he dealership, and I'm a More

by newtexan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George, Freddy, Elizabeth
June 03, 2015

best sale ever Great customer service so nice and have really grate sales And I was beyond satisfies More

by delano90210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Obran O B Reed
May 29, 2015

New 2015 Camaro RS George was our salesman. He was great! My husband & I have purchased numerous new vehicles & this purchase was by far the greatest experience. Everyon More

by Camaro girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Armando Avila
April 05, 2015

Dishonesty left my family stranded Purchased a car online after "Thomas" the internet sales manager assured me it was a beautiful 1 owner vehicle that was just serviced. Picked up the v More

by A.M.B.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas
Apr 07, 2015 -

Lone Star Chevrolet responded

Thank you for bringing this to our attention. We understand your frustration with our store and apologize for this inconvenience. If possible, we would love to speak with you directly to further discuss this matter. Please contact our Pre-Owned Sales Director Manny Carames at 281-517-7732. Your experience is unacceptable and we look forward to making this right.

Apr 11, 2015 -

A.M.B. responded

I know your response has to seem professional and caring to online viewers but unless your going to offer a portion of my money back theres really nothing more to converse about. It's not the fact that I got ripped off that makes me angry... it's the fact that I brought my wife and 4 year old to make the 200 mile journey with me and I basically had them on the side of a busy highway in a vehicle whos condition was misrepresented to me. Since when does a car make it throught Loan Star Chevrolet service department and get a clean bill of health on fluid levels and the engine is MISSING the oil level dip stick?

February 14, 2015

Untrustworthy On February 7th, my wife and I bought a 2011 Dodge Durango. When we got it home we realized that the Bluetooth and voice command features did not work More

by Rick Theiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manuel Carames
...
34
...