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Lone Star Toyota of Lewisville

Lewisville, TX

4.3
708 Reviews

1547 Stemmons Fwy

Lewisville, TX

75067

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Showing 708 reviews

October 30, 2021

Attentive, very helpful and adhered to my appointment. The waiting area is comfortable and relaxing. More

by lymcharl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Rodriguez
October 29, 2021

Customer service is efficient and knowledgeable and the staff here care about the customer expierence. More

by Kendravanderlip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefan Walton, Collin Baker
October 28, 2021

Best dealership ever! They never disappoint! Every time I come in here, everyone is so nice and respectful and they do an excellent service all the time. More

by eaglesam93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collin Baker
October 23, 2021

Serviced my 20,000 mile Prius Prime for free this morning. It was done in 1 hour. They washed the car. really nice and helpful people. More

by Jmeichner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Koleton
Oct 25, 2021 -

Lone Star Toyota of Lewisville responded

Awesome! We are so glad they could get this all done for you in a timely manner. We look forward to servicing you in the future. Thanks for taking the time to write a positive review

October 23, 2021

Tom was very helpful and the text they send that shows you where your car is in the process was awesome. Will go there again. Easy to get appt, and pretty quick work. More

by Kimmiebutts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My service guy was Tom, Collin Baker
Oct 25, 2021 -

Lone Star Toyota of Lewisville responded

Thanks so much for taking the time to write this. We are glad Tom was able to provide you with a good experience, we will pass along the positive praise.

October 21, 2021

I have always received great service from Long Star Toyota. Excellent service received again. Service representative was great. More

by police.hugs_0i
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda M.
Oct 22, 2021 -

Lone Star Toyota of Lewisville responded

Thanks for taking the time to write a review, we look forward to servicing you in the future!

October 21, 2021

Have heard they recommend work that doesn’t need to be done. I came in for a oil change and left with a bill of over $1840. The work may needed to be done. I trusted the service agent and he assured me th More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug and Patrick
Oct 25, 2021 -

Lone Star Toyota of Lewisville responded

Michael, thanks for trusting us with servicing your vehicle. Sales is super slow since we don’t have any cars to sell, but service has been hitting some record-breaking RO's each month! Thanks for taking the time to write this review

October 19, 2021

This was my second time dealing with Kole. He is always pleasant and professional. I was taken back with him today . He under quoted me on a battery and stuck to his word. He charged me the price he quoted More

by Peterkelly79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kole
Oct 22, 2021 -

Lone Star Toyota of Lewisville responded

We are so happy to hear that Kole continues to provide you with great service! I will absolutely pass along the positive praise. Thank you for taking the time to write this review. we really appreciate it

October 17, 2021

I was very pleased with my service representative. She kept me informed of needed work repairs and progress on the service. My overall experience was satisfactory. More

by Rick
Recommend Dealer
Yes
Employees Worked With
Christina Rodriguez
Oct 22, 2021 -

Lone Star Toyota of Lewisville responded

Rick thanks for taking the time to write a review! We are happy Christina was able to provide a positive experience for you, we will let her know of the shout-out.

October 16, 2021

I so appreciate the manager taking providing personal touch and Expediting my concerns as I was facing so serious personal deadlines. It’s a great feeling to know that people still care about people and More

by K McKay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collin Baker
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