Lone Star Toyota of Lewisville

I was interested in a pre-owned Volvo SUV that showed available online and inquired about it. Melissa Aguirre reached out making it seem as if it the SUV was available and set up a time for me to come in available online and inquired about it. Melissa Aguirre reached out making it seem as if it the SUV was available and set up a time for me to come in and drive it and said it would be ready for when I came in, turns out that the suv got sold the day before and tried to offer a similar SUV. I left the dealer immediately. It is of upmost disrespect and unprofessionalism to flat out lie to a customer just to lure them in. YOUR TACTIC DID NOT WORK and lost a customer forever. I drove an hour to come to your dealer just to be faced with disappointment and liars. You wasted my time. Kevin, Jaime and Melissa knew what the situation was and decided to not be transparent. Anyone trying to buy cars from this place, make sure it is indeed available before you waste your time coming and finding out that the vehicle was already sold. You lost a premium customer. More

Super friendly during the entire visit. Bo was a pleasure to deal with. He answered all our questions. Eric did a great job in the finance department. Bo was a pleasure to deal with. He answered all our questions. Eric did a great job in the finance department. More

Smooth buying transaction and the after care is quite impressive! So glad I bought a Toyota and choose this dealership. impressive! So glad I bought a Toyota and choose this dealership. More

Excellent in every aspect of the business as it relates to the purchase and othe related issues to the purchase and othe related issues More

Great service, friendly staff, service done was what was explained. Done in a timely manner. Thank you for taking my car on the same day of scheduled appointment. explained. Done in a timely manner. Thank you for taking my car on the same day of scheduled appointment. More

The staff, Juan V. In particular, are so courteous, kind, and helpful. I felt I was in good hands! In particular, are so courteous, kind, and helpful. I felt I was in good hands! More

I’m very satisfied with this transaction sales man is very nice and knowledgeable finance department pretty good very nice and knowledgeable finance department pretty good More

Came in for an oil change and tire rotation. Everything was done in a timely manner. Everything was done in a timely manner. More

The Lonestar Toyota service department consistently delivers a remarkable level of care and expertise in maintaining vehicles at their peak performance. Their dedication to customer satisfaction is evi delivers a remarkable level of care and expertise in maintaining vehicles at their peak performance. Their dedication to customer satisfaction is evident through their attention to detail and efficient service. With a team of highly skilled technicians, they go above and beyond to ensure that your vehicle runs flawlessly. Their commitment to regular maintenance and timely repairs guarantees a reliable and safe driving experience. Lonestar Toyota's service department sets a standard of excellence in the automotive industry, consistently impressing customers with their exceptional work, making them a trusted choice for vehicle maintenance and repairs. More