Lone Star Toyota of Lewisville

3rd time here We keep coming back here because MARK GONZALES is exceptional, helpful, and not pushy. He is genuine and he cares about his customer. Mark takes a We keep coming back here because MARK GONZALES is exceptional, helpful, and not pushy. He is genuine and he cares about his customer. Mark takes as much time as needed. With Toyota vehicles already being top-notch, working with Mark makes the entire experience a pleasure. Ask for Mark!! More

customer experience was good Great experience. Joe was awesome and could help us with productive negotiation to close the deal. The availability, price range are incredible. Would Great experience. Joe was awesome and could help us with productive negotiation to close the deal. The availability, price range are incredible. Would recommend my friends. More

Excellent service I have taken my Toyota Rav4 to this location a few times for maintenance service. I have had wonderful experiences each time. I recently had to take I have taken my Toyota Rav4 to this location a few times for maintenance service. I have had wonderful experiences each time. I recently had to take my car in for 2 recalls. They got me in very quickly and took care of everything. Thank you! More

Excellent sales and service I've used the service department Toyota of Lewisville for many years. The service has always been top-notch; repairs are performed correctly the firs I've used the service department Toyota of Lewisville for many years. The service has always been top-notch; repairs are performed correctly the first time, on-time, and explained in a professional manner. And the service representatives have always treated me as an intelligent customer. For more extensive repairs, the dealership provides loaners for free. Other nearby dealers do not provide such a service. This week was a first: I purchased a new vehicle from this dealership. My sales representative was Harry Cross. Harry is the first car salesman I've ever met who made me feel like he was my advocate in selecting a vehicle and trying to get a fair price (which I did). Over the course of several visits, while I was gathering information on cars, he never pressured me to "make a sale", but rather was a fountain of information about the vehicles themselves. He was very friendly, and very low-key with his follow-up. When It came time to actually work through the sales process, he remained friendly and low-pressure. I highly recommend Harry as the sales person you should try to work with if you intend to buy a Toyota from this dealership. The financial representative who served me with my new car purchase was Dustin Moore, a very pleasant, energetic, and efficient fellow. When it became apparent that we would have to wait for my wife to arrive before finalizing everything, he was not only pleasant but we had a great time talking until she arrived. That's just a short example of how well he worked with me. More

review of Selena I was very please with the courtesy, friendliness and professionalism I received when I recently took my car in for servicing. Selena made sure all m I was very please with the courtesy, friendliness and professionalism I received when I recently took my car in for servicing. Selena made sure all my needs were taken care of and in a timely manner. I would definitely bring my car back for anything that needed to be done to it. More

A Great Car Buying Experience Toyota of Lewisville is a great place to buy a used or new vehicle. My sales representative, Joe (Jaward), was very courteous and took my requests in Toyota of Lewisville is a great place to buy a used or new vehicle. My sales representative, Joe (Jaward), was very courteous and took my requests in the search for a reliable used car very seriously. He was able to find me the perfect vehicle for my budget. He treated me like an educated adult and presented my options in a professional manner. My finance representative, Dustin, was very knowledgeable and took my budget concerns very seriously as well. He took my expectations and created a monthly payment that I was comfortable with. He too, presented my options in a professional manner. In the end, I was able to drive out with a nice used vehicle with a payment schedule that I could afford without breaking the monthly budget. The sales team, management team, finance team, and even the detailing crew and cafe staff were all very friendly and easy to work with. Overall, my used car purchase at Toyota of Lewisville was a very favorable experience from start to finish. I will definitely be back in the future for my next vehicle purchase. More

Thanks for the heads up - could of cost me $2800 I appreciate the fact that they let me know the charges would be covered by my insurance and handled all the details for me! Now that's what I call g I appreciate the fact that they let me know the charges would be covered by my insurance and handled all the details for me! Now that's what I call going the extra mile! More

Excellent and friendly customer service. I took my Prius to get the hood inspected. Not only was the customer service professional friendly, she also inspected it and told me everything was f I took my Prius to get the hood inspected. Not only was the customer service professional friendly, she also inspected it and told me everything was fine. Also, she had the hood and external cleaned and returned it to me in a quick and timely manner. Very reassuring to see such service. More

Service Advisor Exceptional I wanted to reach out and let you know I was so satisfied with my last visit at Toyota of Lewisville. Edgar was professional, courteous and kept his I wanted to reach out and let you know I was so satisfied with my last visit at Toyota of Lewisville. Edgar was professional, courteous and kept his promise for good service. It is nice to know you can trust the people you are working with! More

Great Service by Terri Tatem Recently, my dad took his car to Toyota of Lewisville to get new tires and they told him that the overall wait time will be from 1hr to 1.5 hrs. How Recently, my dad took his car to Toyota of Lewisville to get new tires and they told him that the overall wait time will be from 1hr to 1.5 hrs. However, it took more than 3 hrs and my dad was getting tired & frustrated because he was stuck there for more than 3hrs, meanwhile, Terri Tatem (business manager) saw my dad waiting the the lobby for hours & went to ask if everything was ok & if there is anything that she could do to help. My dad explained the whole situation and she was so nice & understanding that she gave my dad a Big Discount on the new tires. My dad was so happy & impressed and ask me to write a review for Terri Tatem. Thankyou Terri for all your help & support!!! We really appreciate your time & effort...We will definately recommend you & your company to others.God Bless You!!! More