
Lone Star Toyota of Lewisville
Lewisville, TX
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Awesome Service I wanted to share my recent experience with my daughter's brand new Toyota Prius. Within three weeks of owning her car she managed to scratch the bu I wanted to share my recent experience with my daughter's brand new Toyota Prius. Within three weeks of owning her car she managed to scratch the bumper. The damage was a little more extensive than is covered protection plan we purchased. It only covers minor touch up paint. I emailed photos of the damage to Selena Coffman after a quick call explaining the situation and within no time we were contacted by Chris Brown who asked us to come by with the car so he could examine it. When I arrived, he took the vehicle to have his painters look it over. Within 5 minutes he came back and said, "we can take care of this". I left the car overnight so they could work on it the next day. The dealership has a shuttle that drove me home. The following afternoon, the shuttle picked me up and took me to the dealership. I was greeted by Chris Brown and taken to see the car. The paint job was perfect, I was amazed at the quality of the work. Most importantly, Chris covered the work under the plan even though it shouldn't have been covered. It's this type of service that drives loyalty. Definitely impressed. Jerry B. Flower Mound, TX More
Thank you Toyota of Lewisville for your patience! This sales person is amazing! True heaven sent! I thank God for Jack Mitchell and Mark Bedell at Lewisville Toyota as they helped my mom and me throug This sales person is amazing! True heaven sent! I thank God for Jack Mitchell and Mark Bedell at Lewisville Toyota as they helped my mom and me through the process of purchase they are truly men of God. They are patient, kind hearted a man of there word. I thank God for hearing my prayers as God gave me the desires of my heart. I thank you Dad and Mom for the use of the 2014 Toyota Corolla S plus car. I'm greatful! I love you! More
Great Experience with Toyota, very pleased with purchase Jack Marshall was the most pleasant salesman I have ever met, and Mark Bedele made the best deal I could ever imagined with my trade-in. Edgar Rangel Jack Marshall was the most pleasant salesman I have ever met, and Mark Bedele made the best deal I could ever imagined with my trade-in. Edgar Rangel was very helpful in an earlier experience with my trade-in auto and referred me to Jack. When it came time for the financing, I was directed to Tom Vodicka, another pleasant meeting where financing was explained in detail and Tom helped with great financing and assistance with warranties. Thanks again for a wonderful experience. More
My experience with Toyota of Lewisville The staff my wife & i worked with Toyota of Lewisville were very hospitality and made the process very smoothly. My Saif and Xavier - were absolutel The staff my wife & i worked with Toyota of Lewisville were very hospitality and made the process very smoothly. My Saif and Xavier - were absolutely one of the best Sales and Finance people we met. This is the first time we have experience such great service on a dealership compared to other dealership that we have encountered before. The 2014 Yaris Se that we purchased is just great, and love it so much, I will surely buy my next car at Toyota of Lewisville. Thank you More
Purchase of Tacoma I began looking for a specific model of a Tacoma Pickup about 6 weeks ago. I visited several dealerships in the metroplex area and contacted one deale I began looking for a specific model of a Tacoma Pickup about 6 weeks ago. I visited several dealerships in the metroplex area and contacted one dealership in Arizona (a place from which I had previously purchased a Prius V). None of these dealerships could find the vehicle I wanted. One even referred to the particular Tacoma as a "purple unicorn". That did not endear me to that dealership. Then I went into Toyota of Lewisville and met Jack Mitchell. It took several days, but he located exactly what I was looking for in another state, but assured me he could very quickly have it delivered to Lewisville. I bought that vehicle at a very fair price and am extremely pleased with it. Jack was very diligent and tireless in locating this vehicle for me. He was at all times professional and courteous. There is no doubt I will contact him again when I begin a new search for a vehicle. More
Great experience Awesome experience. We were not pressured and we were informed of everything that was going on with the price and loan process. Jack Mitchell was gr Awesome experience. We were not pressured and we were informed of everything that was going on with the price and loan process. Jack Mitchell was great. He was very helpful with understanding the features in the truck we purchased and was straight forward in the price of the vehicle and discounts we were eligible for. We have never had a car buying experience go so smoothly and fast, we were signing papers within 2 hours of arriving at the dealership. We will defiantly recommend Jack and Toyota of Lewisville to our friends and will defiantly come back for our future cars. More
Great service I had my brakes done here and the service was great some of the friends were happy to serve you but all in all will be happy to return. I had my brakes done here and the service was great some of the friends were happy to serve you but all in all will be happy to return. More
Wonderful experience! Nino and Asad took care of us through the whole process. Neither of the gentlemen were pushy. Both were very professional and friendly. Fabulous cu Nino and Asad took care of us through the whole process. Neither of the gentlemen were pushy. Both were very professional and friendly. Fabulous customer service! More
Easy no pressure deal The dealership made my purchase easy and not pressured. Staff was friendly and helpful. Jack Mitchell also communicated with me well before, during, The dealership made my purchase easy and not pressured. Staff was friendly and helpful. Jack Mitchell also communicated with me well before, during, and after the sale to make sure that I was in the loop and knew what was going on with my vehicle. I also traded my truck in and was very pleased with the fair price I was given for my trade. More
She's a problem solver, patient and always greets you with a smile. Most service advisors I have been in contact with appear to listen to what customers say and send the car into the workshop. And they t with a smile. Most service advisors I have been in contact with appear to listen to what customers say and send the car into the workshop. And they think their job is done. Few really take customers' problems seriously, especially those are seemingly trivial, yet cost customers more time and money. There is no problem is too small for Selena Coffman. I trust her to actually take care of whatever problems with my car, big or small. I hope all service advisors wil make the same efforts to do their job well. More