
Lone Star Toyota of Lewisville
Lewisville, TX
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Collin met me out on the curb and took care of me the entire time I was at the dealership - he was great - gave me all the info - very willing to please. Got referred by a colleague thru the GM - Jack entire time I was at the dealership - he was great - gave me all the info - very willing to please. Got referred by a colleague thru the GM - Jack Brennen who referred me to Preston and Collin - gave me a great price - very happy. More
I had been having a vibration at highways speeds when braking. My brake rotors and pads were replaced at the recommendation of Toyota. Unfortunately, this did not resolve this condition. When I spoke braking. My brake rotors and pads were replaced at the recommendation of Toyota. Unfortunately, this did not resolve this condition. When I spoke to Chris Brown, Service Director, he suggested a test drive with Technician Tri Le. I worked through Craig Greene and Amber Caramela, both of whom were very professional, courteous and had a genuine care that my vehicle be free of this condition. They coordinated my test drive with Tri, who within minutes of braking at highways speeds determined the cause to be a warped rear brake drum. Rear brake drum turned and vibration was gone. I was very impressed that Tri wanted to drive with me again after he had turned the rear brake drum to make sure that I was comfortable that the vibration was gone. vehicles are very sophisticated machines and can be difficult to diagnose at times that is why, in my opinion, finding a Dealer who cares that your problem(s) are taking care of even if that means more than one attempt, is very important. Toyota of Lewisville, and specifically, the staff that I have mentioned above, fits that requirement for me. More
My father had a bad experience with his first Camry which was purchased in East Texas several years ago and decided to purchase a Honda. Several of my close friends purchased vehicles from Nino and Saif Man was purchased in East Texas several years ago and decided to purchase a Honda. Several of my close friends purchased vehicles from Nino and Saif Mansour at Toyota of Lewisville. Not only did they beat the price of any other dealership in which I compared, but they convinced my dad to go with a Toyota again. I would highly recommend these gentlemen for their honesty and personality, and have sent a friend to them already. Lastly, the car is amazing! -B Brooks More
I would like to express my gratitude for such a great car buying experience at Toyota Lewisville. Every promise made was kept. Collins and the whole team went above and beyond my expectations. Our family is buying experience at Toyota Lewisville. Every promise made was kept. Collins and the whole team went above and beyond my expectations. Our family is really like and thinks that Collins is a great Salesperson. He has helped us before and after the cars were sold. He offered us the help about the car's functions after the sale and helped me to go through the whole Toyota Financing with the great professional manner. I will recommend anyone who wants to buy car at Toyota Lewisville come to see Collins. Thank you so much for doing the great jobs Collins. More
Nino listened to what we needed and went over and above to make that happen. Other dealerships made us wait for answers, but Nino knew the answers. The experience was great! He stayed in the budget we re to make that happen. Other dealerships made us wait for answers, but Nino knew the answers. The experience was great! He stayed in the budget we requested and got us free oil changes, a very nice bonus! He was laid back but extremely professional. I will recommend him to others! The wait was shorter then any other dealership we went to. We had been pricing other cars but with Nino the decision was simple. He got me in a car that I love! The Camry is fun to drive, has great features and I feel the quality and safety. More
I went to this dealership to see what they would give me for a trade in on my car. They gave me top dollar for the trade in and beat other dealers I was working with for price given. In addition, they gav for a trade in on my car. They gave me top dollar for the trade in and beat other dealers I was working with for price given. In addition, they gave me the best price on the new car--the deepest discount. I was working with two other dealerships, and Toyota of Lewisville beat both of them in every category. Nino and Caleb were both awesome to work with. They were friendly and met all of the requirements I had. I was unsure about the color vehicle I wanted, and it was night time when I was there. They went above and beyond to pull the cars around under different lighting, and even indoors so I could make sure I got what I wanted. They got me in and out as quickly as possible and stayed late (after the dealership was closed) to finish up with me, including helping me move things from my old car to my new car. I was also able to get a great deal on an extended warranty. This dealership and these people were top notch. I would highly recommend them. More
Saif spent several hours with us while the paperwork was being processed to do the deal. He went the extra mile to make sure our needs were met. Preston worked on our behalf to insure the best deal was k being processed to do the deal. He went the extra mile to make sure our needs were met. Preston worked on our behalf to insure the best deal was kept available although we were out of town for part of the process. The effort that Dustin exhibited during the financial process was much appreciated and saved us in the time it took to process the deal. Overall an excellent team effort! This was the sixth vehicle I purchased from this dealership. Also, I recommended the dealership to a friend (Dr Small) who purchased a new Sienna. More
Had some heavy oil consumption when I got to 95,000 miles, took my tC into Toyota of Lewisville (where I bought the car) and they went to a lot of trouble to diagnose the issue. Then when it turned ou miles, took my tC into Toyota of Lewisville (where I bought the car) and they went to a lot of trouble to diagnose the issue. Then when it turned out to be some pretty major work, they worked closely with me help keep the cost down. It was nice to be in close communication with them throughout the entire process, and I also appreciated the in-depth explanations they gave (again and again, as I needed to hear it several times). More
I had been looking for a used car for several months from private owners before deciding to try the dealerships in search of certified pre-owned. We knew Toyota of Lewisville was in the area so we decided t private owners before deciding to try the dealerships in search of certified pre-owned. We knew Toyota of Lewisville was in the area so we decided to stop by. Saif was the first person to greet us and was more than willing to help. He showed us the used corolla we had found online but we weren't too fond of some hail damage on the vehicle. He was so patient and showed us many more options online and in the lot. It was FREEZING outside that day so I really appreciated his extra effort. We were very hesitant to make a decision that day and told him we would be back the next day. Saif made sure we met his manager before we left and set up an appointment for the next day-it was all very professional and not too pushy. We shopped around at another Toyota dealership the next day because they had a pretty unbelievable deal listed on their website, this dealership turned out to be a mess! The manager of the used cars department was manipulative and lied to us several times. We immediately left there refusing several persuasions to earn our business back after that manager ruined their chances. We were frustrated with the whole experience but decided to stop by Lewisville and check out the car I had my eye on. Saif was there as soon as we arrived and immediately got the keys to show us the car. We were concerned about some scratches and he took it and ran it through the wash, I test drove it and really loved it. He was really great throughout all the negotiations, but we were still a little concerned with the price. He took the initiative to get a manager involved and we ended up finding a BRAND NEW 2014 Toyota Corolla that was in my price range. I love my car so much; the gas efficiency, the color, the blue tooth-its just great! Working with Toyota of Lewisville, and especially with Saif, felt like working with family. I know they are business looking to make money, but I felt like they really worked hard to make everything affordable. I have already told 6 of my friends/family members to go see Saif when they are looking to buy a car over the next few months. You guys have earned a customer for life, keep up the great service! :) More
This dealership has been amazing! They have gone above and beyond what I ever expected to get me a great car at a great price. I told them what I was looking for and they helped me find exactly what I nee and beyond what I ever expected to get me a great car at a great price. I told them what I was looking for and they helped me find exactly what I needed. They have been extremely helpful in every area, from questions to test drives to pricing, and I can tell that they genuinely care to meet my needs. I have been so impressed by them! Every person I've met there has been knowledgeable and friendly with great customer service. They all seem to really care about doing their jobs well, which is truly refreshing. I specifically worked with Mike Warren and I would definitely recommend him! I had several visits with him throughout the process, and he was always willing to go out of his way to work around my schedule, and help me with anything that I needed. He was knowledgeable, experienced and friendly. He absolutely went above and beyond. He genuinely cares about his clients, and about providing for their specific needs. He will get you what you want, and you will enjoy working with him! I couldn't have asked to work with anyone better! I also worked with Sonny Ragbir. He was extremely knowledgeable and friendly, and he has gone out of his way a couple times to help me and work around my schedule. I would definitely recommend him as well. He is very experienced in the industry and was committed to helping me get what I needed. Can't say enough about my great experience at this dealership. Very grateful for their amazing service and I am extremely happy with my purchase! More