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Long Cadillac
Southborough, MA
231 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 231 reviews
July 17, 2025
I have been a long Cadillac customer for over 20 years. The service center folks always take great care of my vehicles. Brian has been outstanding and I also deal with Jody who is phenomenal. They anticip The service center folks always take great care of my vehicles. Brian has been outstanding and I also deal with Jody who is phenomenal. They anticipate my needs and alert me to issues so they can be dealt with in a timely manner More
by RLC01702
Verified Customer
July 13, 2025
The best. Got a good deal on my Escalade.and the staff was great. The parts department was awesome, they set me up with a great deal on some accessories. Got a good deal on my Escalade.and the staff was great. The parts department was awesome, they set me up with a great deal on some accessories. More
by rcicciu0
Employees Worked With
Eric Holmes
July 12, 2025
They were a pleasure to deal with. The salesman treated me like we had been friends for years. The salesman treated me like we had been friends for years. More
by hdwrk860
July 11, 2025
Purchasing my vehicle was a very enjoyable experience. It was a pleasure working with Tohm and Hank. It was a pleasure working with Tohm and Hank. More
by kbae
July 06, 2025
I absolutely love Long Cadillac. The services guys are awesome and very helpful! Brian has always been amazing! The services guys are awesome and very helpful! Brian has always been amazing! More
by trcylebel
July 04, 2025
Excellent dealership. They go above and beyond to help the costumer. Scott Barry is great at helping us with our Escalade! They go above and beyond to help the costumer. Scott Barry is great at helping us with our Escalade! More
by paslinin
July 02, 2025
GreT relationship with all who work there. Nothing but the best from serive and sales! Nothing but the best from serive and sales! More
by SCOTT.BUCKLEY1
July 01, 2025
After Long Cadillac failed to find the source of water in the car after a week, they called and said "you have to come get the car." This car is under factory warranty and they just refused to fix it. I ha the car after a week, they called and said "you have to come get the car." This car is under factory warranty and they just refused to fix it. I have to run a shop vac in the car every night now. THEY SOLD ME THIS LEMON. Now I'm taking to another Cadillac dealer in hopes that they honor Cadillac factory warranties. More
by Jim
Employees Worked With
June 22, 2025
Long Cadillac as always treated me well. This my sixth Cadillac I've purchased from Long. Thom, Hank, et. al. Have been great. This my sixth Cadillac I've purchased from Long. Thom, Hank, et. al. Have been great. More
by bjf007
Employees Worked With
