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Long Cadillac
Southborough, MA
327 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 327 reviews
August 16, 2025
I've been doing business with long Cadillac and have had Brian Wilcox as my service advisor since 2012.. absolute fantastic dealership and superb service always .. thank you Brian Wilcox as my service advisor since 2012.. absolute fantastic dealership and superb service always .. thank you More
by Matt and Melanie
Verified Customer
August 14, 2025
Great cars, however prices on parts of our deal changed before we picked up our new vehicle before we picked up our new vehicle More
by jb9296
August 12, 2025
Service was professional and completed in a timely manner. Loaner vehicle was available provided on time. Overall, a good experience. manner. Loaner vehicle was available provided on time. Overall, a good experience. More
by DEB5291
Employees Worked With
August 12, 2025
It was, by far, the best experience my wife and I have ever had buying a car. The lot is well laid out, with a large variety of models and trim levels to choose from. The vehicle presentation is nothing s ever had buying a car. The lot is well laid out, with a large variety of models and trim levels to choose from. The vehicle presentation is nothing short of car show ready. Each vehicle was pristine, inside and out. The showroom is nicely done, large and clean. Our salesman, Ron Mazurek, was professional, attentive and extremely knowledgeable. There was no pressure and NO xx. A solid gentleman. Every feature and function of the vehicle was explained to us in detail. More
by swatersjones
Employees Worked With
August 01, 2025
Long was amazing to work with! Their customer service was a perfect 10/10. I couldn’t be happier! I will be bringing all my future Cadillac buisness to Long. Thom and Ron were abso Their customer service was a perfect 10/10. I couldn’t be happier! I will be bringing all my future Cadillac buisness to Long. Thom and Ron were absolutely amazing from start to finish! More
by pld11419
July 27, 2025
Friendly and competent service. Reasonable pricing. Turn around. What more is there to say for a satisfied customer ? Reasonable pricing. Turn around. What more is there to say for a satisfied customer ? More
by martinpadley
July 27, 2025
Appreciative, love having Long Cadillac service my 07’ STS when work is needed. Appreciate the quality work and professionalism when I pull into those automated doors/service bays. Thank you for all you d STS when work is needed. Appreciate the quality work and professionalism when I pull into those automated doors/service bays. Thank you for all you do. More
by EHOLMES0
Employees Worked With
July 25, 2025
Everyone was professional, friendly and helpful. We feel we recieved a fair deal and didnt feel like the staff played games with us like we have experienced at other dealerships. We feel we recieved a fair deal and didnt feel like the staff played games with us like we have experienced at other dealerships. More
by Elizabeth
