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Long Cadillac
Southborough, MA
417 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 417 reviews
July 30, 2026
Car repair wa s good. Very expensive . No loaner. Repair rep very nice, knowledgeable and very easy to talk to. Prices there have always been VERY EXPENSIVE! Very expensive . No loaner. Repair rep very nice, knowledgeable and very easy to talk to. Prices there have always been VERY EXPENSIVE! More
by solair1945
Verified CustomerEmployees Worked With
No
July 30, 2026
Routine service was fine. Second time I've brought the vehicle in for a warranty issue the 'could not be replicated that I had not issue replicating at a later time'. The firs Second time I've brought the vehicle in for a warranty issue the 'could not be replicated that I had not issue replicating at a later time'. The first one was a slight annoyance that we have learned to live with (turn signals sometime give an audible beep sometimes they don't). The latest one is cold air on your feet in winter. That I can't live with More
by Dave15
Employees Worked With
Jody
July 30, 2026
Preowned vehicle purchase. Extremely professional and thorough. Nice clean transaction. One owner trade. Pricing accurate. Zero pressure. Extremely professional and thorough. Nice clean transaction. One owner trade. Pricing accurate. Zero pressure. More
by nickpottle
Employees Worked With
July 28, 2026
Have been a loyal customer for 20+ years! The sales and service teams at Long Cadillac are outstanding and exceed expectations! The sales and service teams at Long Cadillac are outstanding and exceed expectations! More
by phoagland2
July 23, 2026
Greeting immediately. Vehicle needed additional service, Jody told me what it needed and the price and I signed my name. Car ready in 1 hr. As I was told. Escorted me to m Vehicle needed additional service, Jody told me what it needed and the price and I signed my name. Car ready in 1 hr. As I was told. Escorted me to my card. Excellent customer service. More
by Tgiombetti
Employees Worked With
Jody
July 23, 2026
Just needed a inspection sticker Limited supply of new vehicles in stock. Asked about my first free inspection. What does it entails? What is done on this first free inspection? vehicles in stock. Asked about my first free inspection. What does it entails? What is done on this first free inspection? More
by BRICCIARDI51
July 20, 2026
Dana and the entire team there are extraordinary . Dana particularly is a caring and considerate person. He goes way beyond the job . very knowledgeable and very professional... and beyond that he act Dana particularly is a caring and considerate person. He goes way beyond the job . very knowledgeable and very professional... and beyond that he actually cares about the customer. He makes you feel like you have a friend in the business. More
by DeirdreRadler
Employees Worked With
Dana
