Long Subaru

excellent second car purchased via josh at long Subaru. all layers of sales and service would keep me coming back to this dealership. yes, I love my car, but br second car purchased via josh at long Subaru. all layers of sales and service would keep me coming back to this dealership. yes, I love my car, but bringing it in for service here, will keep my business. More

Easy and Fair Hardly any negotiating. They gave me a fair price on trade in and took a fair amount off MSRP. Would definitely recommend this dealership that's looki Hardly any negotiating. They gave me a fair price on trade in and took a fair amount off MSRP. Would definitely recommend this dealership that's looking to leave feeling you made the right choice. More

I would recommend this dealer to others Excellent customer service all the way! Everyone so very helpful throughout my whole experience. Special kudos to my salesperson, Lisa Courchaine! Excellent customer service all the way! Everyone so very helpful throughout my whole experience. Special kudos to my salesperson, Lisa Courchaine! She was really knowledgeable and helped me to find the right vehicle. I found a new lease vehicle rather than a used vehicle at a more economical cost. More

Stress-less Subaru experience!! My experience at Long Subaru in Webster, was Fantastic! I ended up in a major car accident that resulted in my car being deemed as "totalled" and was My experience at Long Subaru in Webster, was Fantastic! I ended up in a major car accident that resulted in my car being deemed as "totalled" and was heartbroken, stressed, and on the edge. However, Lisas calm and easy going professionalism lured me right into seriously considering purchasing a Subaru vehicle. I have always been interested in the Subaru brand, but did not know much about it besides that anyone that has owned one tells me how it is "the best car they ever had," "trustworthy vehicle," "great all wheel drive, safe vehicle in New England weather." After enduring a tragic accident, I decided that safety is my #1 feature that I was looking for in a vehicle. Lisa is remarkably knowledgeable about the Subaru brand and even gave me a very honest assesment of the vehicle that I was looking at which is the Subaru Impreza. She owned several Subaru vehicles herself therefore I felt that I could confide in her. She offered me a great price for the value of the car and was instantly sold. Our experience with the Financing department, was incredibly impressive! Ray Brien was a pleasure to work with and made our Subaru Impreza purchase very smooth and easy. Jared Costa is a exceptional customer service manager who is knowledgeable about the Subaru brand and even overcompensated on information regarding the vehicle which I am so thankful for! He was super sweet, and even offered us some delicious treats offered in the comfortable and tidy service waiting room. I am very proud to now be a part of the Long Subaru family and my boyfriend is very much looking forward to joining next year too! :) More

long subaru very friendly and they go out of their way to get you into the car you want.and compared to the last dealership we bought from they was very fast gett very friendly and they go out of their way to get you into the car you want.and compared to the last dealership we bought from they was very fast getting all the paperwork done and the keys in your hand.kevin and ray were great from day one and would recommend long Subaru to anyone and everyone!! More

Unbelievably easy From the time I placed an email requesting a quote on the Forester I wanted to purchase, to the delivery 8 days later, I received professional, no has From the time I placed an email requesting a quote on the Forester I wanted to purchase, to the delivery 8 days later, I received professional, no hassle great customer service from Lisa in Sales and Ray in Finance. This is the way to buy a car. I will definitely be back at Long and my husband's next Subaru will come from there too! I wasn't planning on financing but 0% financing with absolutely NO FEES for a 4 year loan was hard to beat. No pressure tactics for anything. They put on plates, did the registration and the inspection sticker. Convenience and the best price for the car I could find makes me want to come back and tell my friends to shop Long. I had shopped at another dealer, checked Consumer Reports and I knew I was getting a good deal so there was no need to haggle on the price. Other niceties like first oil change free (and Lisa made the appointment before I left the dealership) and a full tank of gas are really appreciated. Thank you Lisa! More

Polite While shopping as a young woman for my first used car alone many dealerships were rude and pushy but this dealership was helpful and polite. They were While shopping as a young woman for my first used car alone many dealerships were rude and pushy but this dealership was helpful and polite. They were able to quickly show me the cars I was interested in and answer all my questions. Even when I wasn't sure about what to buy yet they made sure I knew the logistics of what will happen when I was ready and what I needed to have. More