
Long Subaru
Webster, MA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 572 reviews
"First Time Buying A Subaru" This was my first time buying a Subaru. Love it! I worked with Josh Costa who was very helpful in buying and understanding the options on the vehicle. This was my first time buying a Subaru. Love it! I worked with Josh Costa who was very helpful in buying and understanding the options on the vehicle. Also I felt that Josh didn't pressure me into buying the vehicle. I would recommend Long Subaru because of my easy and relaxing buying experience with Josh Costa. More

Easy buying experience This was our 2nd time buying a Subaru from Matt Orn and like the first time it was a very easy and a quick transaction. Matt took the time to go over This was our 2nd time buying a Subaru from Matt Orn and like the first time it was a very easy and a quick transaction. Matt took the time to go over all the new options with my wife and even paired her phone to the new car. More
Very pleasant buying experience Before arriving st the dealership I requested a price for a vehicle through the internet. I received a prompt response and the price quoted was better Before arriving st the dealership I requested a price for a vehicle through the internet. I received a prompt response and the price quoted was better than one her dealerships in the area. I made an appointment and met with Kevin Goodrow. He treated us with respect and we were treated fairly and courteously. The purchase experience was actually pleasant. We did not feel pressured and we were allowed time to think about our decision. I would recommend Kevin as someone you will feel comfortable dealing with. Ray Brien was also pleasant to us and explained everything in detail. I felt he had our best interests in mind as all the different options were explained. It appears this dealership has some core values that include treating customers in a manner that will make them want to return the next time they are considering a purchase vs getting them in an out the door. More
Shawn McMurray was very knowledgeable, unhurried, friendly. My new Legacy is the 2nd Subaru I bought from Long Subaru, so I was obviously happy with their service. My son also bought a new Forester there last y My new Legacy is the 2nd Subaru I bought from Long Subaru, so I was obviously happy with their service. My son also bought a new Forester there last year, which he is very pleased with. Shawn McMurray was the salesperson that I dealt with this time. He was very patient as having driven a Forester for 7 years and a Legacy before that, I wasn't sure exactly which model I wanted or if I wanted new or used. He took his time explaining the new technology of the car to me in detail and let me practice everything until I was comfortable with the new gadgets of which my 2006 Forester of course had none. I'm very pleased with my new car; my first time ever buying a non-used car. Ray explained all the financial details clearly. More
Best Experience Ever To say I was pleasantly surprised at the ease I experienced buying my new car would be an understatement. Within seconds of walking into the showroom To say I was pleasantly surprised at the ease I experienced buying my new car would be an understatement. Within seconds of walking into the showroom, Lisa presented more as a facilitator in my car search than a "sales" person. She actively listened to what I was looking for and made recommendations - then was able to find the car and had it delivered. Her no nonsense approach, positive interactions, and attentiveness sealed the deal. There was no pressure, no surprises, and no stories! Even the financing process was positive and quick. I am now part of the Long Subaru Family. I highly recommend everyone goes to Long (and see LISA!!!) More
Great Experience to get on the Road! My experience at Long Subaru was simple and efficient when I worked with Josh Costa. It was nice to work with Josh because the entire process was simp My experience at Long Subaru was simple and efficient when I worked with Josh Costa. It was nice to work with Josh because the entire process was simple and straightforward rather than difficult. He was also able to any questions I had about the mechanics of the vehicle and the features of the car. If you are looking to buy a Subaru, I would recommend going to Long Subaru and working with Josh. Today, the car is running great with no issues, and I feel safe driving it each time I am on the road. More
Buying experience This was my first time experience with Long Subaru and Lisa. Lisa made the total purchase a breeze and I found her to be very knowledge about what sh This was my first time experience with Long Subaru and Lisa. Lisa made the total purchase a breeze and I found her to be very knowledge about what she is selling. I have done business with other dealers, but she made this the best. More
Always a pleasure working with Matt Orn and Long Subaru This is the fifth car that I have leased from Long Subaru (the third from Matt Orn), and I can honestly say that I would not go anywhere else. Matt is This is the fifth car that I have leased from Long Subaru (the third from Matt Orn), and I can honestly say that I would not go anywhere else. Matt is knowledgeable, upfront, friendly, and he just makes buying a car easy. I am a huge fan of his no pressure style. He really just wants to make sure that you have all the information that you need and that you feel comfortable. That goes a really long way with me. Ray also makes things quick and easy in the finance office, and he always does a great job of explaining things. I can tell you for sure that I will be back in three years to work with Matt again. I cannot recommend highly enough! More
My repeat experience I bought my new Subaru Outback Limited at Long Subaru. I previously purchased my first Subaru Outback from them as well. The experience is quick and p I bought my new Subaru Outback Limited at Long Subaru. I previously purchased my first Subaru Outback from them as well. The experience is quick and painless without any hard sell tactics. I find them to be honest and upfront about any costs associated with buying the car. I got a great deal! More
Huge help getting my first car! I came to long subaru and worked with Scott to get my first car. He was a huge help, walking me through a lot of things that I hadn't done before, and I came to long subaru and worked with Scott to get my first car. He was a huge help, walking me through a lot of things that I hadn't done before, and giving really good and earnest advice on how to proceed. Being a college student purchasing his first car, I was in dire need of assistance, and definitely had a few restraints as far as budget and lifestyle. I really appreciated that Scott was frank and open about everything. He didn't try to sell me on something I couldn't afford, and steered me in the right direction as far as what I actually needed. I ended up leasing a 2016 crosstrek, and couldn't be happier wits my experience. He was right, it's a great car that works perfectly with my city and outdoors lifestyles. The rest of the dealership was excellent as well, everything went quickly and smoothly, I always got all of my information up front, and everyone there was always friendly. I would definitely recommend this dealership, Scott especially, to any of my friends! More