Long Subaru - Service Center

Would not go back. Outback was running great but had a check engine light on. Brought it in for service and was told that I need a new engine for $10k. Picked up the ca Outback was running great but had a check engine light on. Brought it in for service and was told that I need a new engine for $10k. Picked up the car and replaced the radiator and thermostat. Car still runs great with no problems and still has the so-called blown engine...lol. master technician Right. Stick to changing oil if you can. More

Had appointment for oil change, ended up with replacing my brakes also. After replacing them in 2021. Got 10 percent off, expected more after only 2 yrs. my brakes also. After replacing them in 2021. Got 10 percent off, expected more after only 2 yrs. More

Good cleaning/ service of my mothers car. But I am sick of you guys not knowing whose car is being serviced. We have 2 cars in this household and you always think it’s my car when my mothe But I am sick of you guys not knowing whose car is being serviced. We have 2 cars in this household and you always think it’s my car when my mother has any work done on her car. How can you not know who to contact when 1 they are different vin #S and 2 different models and years. Lol More

They quickly took care of what they previously hadn’t in a friendly timely manner . a friendly timely manner . More

Excellent service! Kind, friendly and knowledgeable staff. Service was done in a timely and efficient manner. Kind, friendly and knowledgeable staff. Service was done in a timely and efficient manner. More

Always happy with the service at Long Subaru! Been using since 2014. Thanks so much! Been using since 2014. Thanks so much! More

Abigail is surely a great asset to your company and very helpful n very nice. helpful n very nice. More

even though they never found the problem with the tool that recognizes if you are going to be passed on the right or left, they tried hard to find it. The service department and check in service is excel that recognizes if you are going to be passed on the right or left, they tried hard to find it. The service department and check in service is excellent. I will come here rather than going to Worcester, Ma or Hadley, MA. More

I am always happy with the service and Abigail is a great asset to your company. asset to your company. More

The service proved was fair, honest and understanding. The service rep kept in contact with me the whole time while my car was being serviced. At one time I had to talk to the manager last name Costa to The service rep kept in contact with me the whole time while my car was being serviced. At one time I had to talk to the manager last name Costa to resolve an issue and everything got worked out with no issues. More