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Longo Toyota

El Monte, CA

4.8
5,145 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,145 reviews

November 18, 2022

My husband and I have been searching for the perfect family car for a long time and we are also first time buyers, so needless to say we were a little nervous. We saw a potential winner and contacted Lo More

by CCuellar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Longo Toyota responded

We're honored at Longo Toyota to serve you and CONGRATULATIONS on your first time buying, how exciting this is for you. We know you have many choices when selecting a dealer and we're honored you've chosen Longo | Fred Williams to handle your needs. Call us if you need anything and enjoy what you drive - Team Longo

November 18, 2022

Great customer service and service advisor. Thank you for very helpful advice regarding my car. Everything is perfect, definitely will come back again for another service. More

by my_cool31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Longo Toyota responded

Thank you for the 5-star DealerRater review, we're honored to serve you - Team Longo

November 18, 2022

My service rep Alejandro was extremely professional and very kind. Took care of business 100%. More

by LuLu
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Jimenez
Nov 21, 2022 -

Longo Toyota responded

Happy Holidays from all of us @ Longo Toyota and hurry back

November 17, 2022

Ii'm very happy yesterday becuase they intertained me and they are very helpful. I appreciate your service. Thanks augustin for helping me yesterday.. Have a great day. More

by Emmanuel Rodrigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustin
Nov 17, 2022 -

Longo Toyota responded

From all of us @ Longo Toyota, we're honored to assist and delighted knowing Agustin and the Svc team took wonderful care of you and your investment (car). Happy Holidays!

November 17, 2022

Very clean dealership! Longo focuses on customer, service, and satisfaction! A pleasure to do business with! And thank you for the complementary Starbucks coffee!👍 More

by alexzuno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Longo Toyota responded

Thank you for the review on DealerRater and from all of us @ Longo Toyota, we wish you the Merriest of Holidays and hurry back

November 14, 2022

Is always a pleasure doing business with Longo Toyota staff are friendly, reliable, honest. I recommend you this place. More

by lgutierrez0407
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Longo Toyota responded

Welcome to the Longo Toyota Family and please enjoy what you drive

November 13, 2022

They keep their word on when the car will be ready. They have a good waiting space. More

by Barb Twilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and please know how honored we are to serve you - Team Longo

November 12, 2022

I orxered camry hybrid and had to wait few month due on the chipbshortage. Professionalism of the sales person and dealership was outstanding. More

by mikewjlee
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Longo Toyota responded

From all of us @ Longo Toyota - Congratulations and please enjoy what you drive

November 09, 2022

I was so extremely upset with the grease marks from the mechanic left in the interior. More

by tonyesperi66
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ayala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Longo Toyota responded

Good Morning - Did you have a chance to speak with a service manager on duty on this day?

Nov 09, 2022 -

tonyesperi66 responded

Yes.

November 08, 2022

Michael Kim was great at keeping me informed as I made my way up the waiting list for my 2022 Prius Prime. He kept in touch and answered all my questions. The final process of purchasing the vehicle was sm More

by scovelma29
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Longo Toyota responded

Thank you for this kind posting on DealerRater and we're delighted to read of the caring attention Michael provided during your sales interaction with Longo Toyota. Have a wonderful rest of your week - please stay safe and enjoy what you drive - Team Longo

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