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Longo Toyota

El Monte, CA

4.8
5,135 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,135 reviews

August 02, 2022

I've been doing car maintenance here. Longo Toyota is a great Company, Perfect Service. I like it. More

by chenjie2016930
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Longo Toyota responded

We know you have many choices when selecting a servicing facility and we're honored @ Longo Toyota you've chosen us to handle your auto care needs. Make it a great day and hurry back!

August 02, 2022

Clean and well organized , most associate friendly and helpful except all three receptionist at show room when you first walk in , first impression is the last impression... More

by Shabymua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Longo Toyota responded

We're honored to serve you and please enjoy what you drive - Team Longo

August 02, 2022

Kerry Li, she's great! She is very professional. Also very friendly. She patiently answered my questions and helped me purchase a vehicle. More

by chenjie2016930
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Longo Toyota responded

We will make sure Kerry Li @ Longo Toyota Sls Dept. receives a copy of this review, it's certainly going to make her day. Thank you for posting your visit on DealerRater - Team Longo

August 01, 2022

Good services! I'm doing my major service for 30K, Toyota gave me a good deal and rent a car for me too. Excellent! More

by tjie.cecilia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chung
Aug 01, 2022 -

Longo Toyota responded

We're honored to serve you - Team Longo

July 31, 2022

The experience was great. The service advisor communicated efficiently and timely. I will definitely bring my truck back More

by Anelmarygomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota Svc Dept with you auto care needs. Make it a great day and hurry back!

July 31, 2022

Great customer service. Daniel Perez my service advisor was very knowledgeable . Communicated with me while my car was being serviced . Very friendly and great smile . Long More

by Veharo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Aug 01, 2022 -

Longo Toyota responded

We're happy that you enjoyed your visit to Longo Toyota Svc Dept - Have a wonderful rest of the week and hurry back - Team Longo

July 31, 2022

Mr. Biagio Galioto provided us with excellent service and will continue to use Longo thanks to people like Mr. Biagio Galioto. More

by Preciado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater and delighted to read of the caring attention provided by the team @ Longo Toyota - Make it a great day

July 31, 2022

I was impressed with agent who helped me make a deposit to reserve a place for Rav4 Hybrid...Fred Garcia...when my Rav arrived, he called and we started the process of purchase...Fred was very helpful/nice More

by achaze730
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Longo Toyota responded

What a great way to start our week @ Longo Toyota Sls Dept. Thank you so much for entrusting the team | Fred with your auto care needs. Enjoy what you drive and welcome to the Longo Family

July 31, 2022

Unprofessional I been there before never experience what I went through so disappointed good thing my lease is almost over More

by rosie2874
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rob McGuire
1.0
This rating includes all reviews, with more weight given to recent reviews.
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DANIEL LOPEZ, Joseph Perez-Baez
Aug 02, 2022 -

Longo Toyota responded

We wanted to acknowledge your posting on DealerRater and apologize for your less-than-satisfactory experience. Because of the anonymity of DR, we don't have any way to contact you or research your visit thoroughly. We welcome the opportunity to discuss this matter further with you and at your earliest convenience. Please feel free to contact our Guest Relations Dept. and ask for Kary Loefler, she's always here to listen. D: 626.580.6057 E: kary.loefler@longotoyota.com We look forward to hearing back from you

July 29, 2022

Excellent service the number one Toyota dealer in Southern California. Highly recommended to all my friends and families. Go straight to Longo when buying a car. Don’t waist time stopping to other c More

by sylviajohnson00
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Reano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Yip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for being so kind and boy are we ever honored to serve you @ Longo.

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