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Longo Toyota

El Monte, CA

4.8
5,070 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,070 reviews

May 22, 2022

Great service from Fred Williams, went above and beyond to give me a great deal on my trade-in! More

by Sanjuanj1965
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Longo Toyota responded

From all of us @ Longo Toyota - we wanted to say THANK YOU for entrusting us with your auto care needs

May 21, 2022

Albert Lopez is a 5 star customer service. He help with my services very helpful. More

by Moosecola28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Longo Toyota responded

Thank you for the shout out on DealerRater and we look forward to your next visit @ Longo Toyota

May 21, 2022

wait time was not too long Mr Allen Hon was very helpful ini any questions we asked him very responsive to our text messages if i know anyone interested in purchasing a new car i will highly recommend Mr More

by mightymo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Hon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Longo Toyota responded

From all of us @ Longo Toyota - we're honored to serve you and so delighted to read of the caring attention provided by Allen and the team @ Longo - Enjoy what you drive

May 21, 2022

Staff Johan was great. My car was finished exactly the time they promised. The final cost was as promised. Johan was courteous to speak with and enjoy bringing my car to Lo More

by Toyotaisthebest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johan Ramirez Service Department
May 21, 2022 -

Toyotaisthebest responded

Johan Ramirez in Service Department gets 5 stars from me. He was great! Johan was courteous to speak with and cost of service and completion time time was as promised, no surprises. Thank you for the great experience.

May 23, 2022 -

Longo Toyota responded

We know you have many choices when selecting a brand | dealer and we're honored you've chosen Longo to handle your auto care needs. Make it a great day and THANK YOU again, for being the most important part of our business - Team Longo

May 20, 2022

Everything was great and explained in detail. Customer service was so amazing. The car was delivered on time. Excellent More

by Olga Valadez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heecher Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Longo Toyota responded

Thank you Ms. Valadez for the kind posting and we're honored to serve you - Team Longo

May 19, 2022

Porque siempre me hacen sentir como en casa y me ayudan en lo posible para salir contenta con mi vehiculo. Gracias Longo Toyota. :) More

by Maribel Monjarrez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodrigo Castro
May 20, 2022 -

Longo Toyota responded

Nos sentimos honrados de servirle y le damos la bienvenida a la familia Longo: disfrute de lo que conduce

May 18, 2022

When you have a promotion code someone should use honestly open toward the customer thank you. More

by Chhuon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Longo Toyota responded

We wanted to acknowledge your posting on DealerRater and extend our apologize for your dissatisfaction. Due to the anonymity of DR, we're unable to research your visit thoroughly. Please feel free to contact our Service Manager, Danny Guerrero at: D: 626.602.0547 E: danny.guerrero@longotoyota.com We look forward to hearing back from you

May 18, 2022

The gentleman that assisted me Carlos was very attentive and answered all my questions concerning my car . More

by Grace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry I had put Carlos but its albert
May 19, 2022 -

Longo Toyota responded

We're honored to serve you Ms. Grace and have a wonderful rest of the week - Team Longo

May 18, 2022

Our experience at Longo Toyota was beyond expectation. Our sales rep Juan made buying our new highlander quick and easy! A great trait juan had that others didn’t is that he was bilingual and built a bond More

by Joey Hamma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Longo Toyota responded

What a great way to start our day @ Longo Toyota Sls Dept. Thank you Mr. Hamma for the kind posting and delighted to read of the caring attention provided by Juan and the team @ Longo. Enjoy what you drive and welcome to the Longo Family

May 17, 2022

I Like this longo dealership service dept. It always meet my expectations. My service advisor Noli Evangelista is the best More

by duran.froilan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Longo Toyota responded

We never want you going anywhere else but Longo Toyota - Make it a great day and hurry back

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