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Longo Toyota

El Monte, CA

4.8
5,135 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,135 reviews

May 06, 2022

It was a great service and everything was excellent. I am happy with how I was treated More

by elbarivera1314@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johan Ramirez
May 06, 2022 -

Longo Toyota responded

Happy Friday and THANK YOU for entrusting Longo Toyota | Johan with your servicing needs. Have a great weekend and hurry back - Team Longo

May 06, 2022

Donovan is very nice and helpful. Good knowledge about the car Update the status several times and good recommendations . . Helpful for finding the battery that be in waiting list fri More

by eva.hokto
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donovan Toledo
May 06, 2022 -

Longo Toyota responded

Thank you so much Eva for the kind posting on DealerRater and delighted to read of the caring attention provided by Donovan and the team @ Longo Toyota. Make it a great day and hurry back

May 05, 2022

Visited Longo Toyota for maintenance on my Corolla hatchback, Edward Duran was my service advisor and gave excellent customer service! He was attentive and helpful, very professional. I appreciate the More

by Ashley Velazquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Duran
May 05, 2022 -

Longo Toyota responded

Thank you Ms. Velazquez for the kind posting on DealerRater and delighted to read of the caring attention provided by Edward and the team @ Longo Toyota Svc Dept.

May 05, 2022

Convenient location, accessible website and a large staff to provide prompt service. I get my vehicle serviced here and problems get fixed right away. More

by Hans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Nava
May 05, 2022 -

Longo Toyota responded

Thank you for the shout out and from all of us @ Longo Toyota Svc Dept - we're honored to serve you

May 04, 2022

Professional, courteous, experience. Top rated facility and mechanics. Comfortable seating and Starbucks, Subway if you get hungry. 😋 More

by plat955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHAN RAMIREZ
May 04, 2022 -

Longo Toyota responded

Thank you Plat955 for being the most important part of our business - Team Longo

May 04, 2022

Fred very straight forward, engaging, very nice, and glad to have bought car from him. More

by ekh0319
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Longo Toyota responded

Thank you for the 5-star DealerRater rating and enjoy what you drive -Team Longo

May 03, 2022

The person that help me is very knowledgeable and helpfull. The facility is very clean. More

by Dahbumm2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Liu
May 03, 2022 -

Longo Toyota responded

Thank you for the shout out on DR and we're honored to serve you - Team Longo

April 30, 2022

Polite, helpful, customer centered service, friendly staff, clean, organized, welcoming, expert advise, shuttle service support More

by Veronica Serrano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Longo Toyota responded

Thank you Ms. Serrano for the 5-Star DealerRater rating and entrusting the team @ Longo Toyota with your servicing needs. Happy Monday and hurry back - Team Longo

April 30, 2022

From beginning to the end Fred Williams is the best at Longo. Awesome car buying experience More

by Rudy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Longo Toyota responded

Thank you for the selecting Longo Toyota | Fred to handle your car care needs - Enjoy what you drive - Team Longo

April 30, 2022

Service department is terrific! Service Tech was very good in explaining issues and was knowledgeable. More

by Richardvalenzuela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2022 -

Richardvalenzuela responded

Nice work!

May 02, 2022 -

Longo Toyota responded

Thank you for taking time out of your day to share your service visit @ Longo Toyota on DealerRater - We're honored to serve you and hurry back - Team Longo

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