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Longo Toyota

El Monte, CA

4.8
5,080 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,080 reviews

March 28, 2022

Fantastic experience. Easy to work with salesman was a real pro. Highly recommend Longo Toyota More

by Rlitesupssn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Longo Toyota responded

Thank you for the shout out on DealerRater and from all of us @ Longo Toyota - Congratulations!

March 28, 2022

It was a great experience. Bought my first vehicle and will say Justin Sepring was GREAT! Very patient and explained everything in detail. Answered all my questions. And when f More

by Sandra14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Sebring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Longo Toyota responded

Thank you Sandra for the kind posting, about your visit to Longo Toyota and with our team member, Justin and we couldn't agree with you more about Justin, he's one of the many reasons why Longo is Longo - Enjoy what you drive - Team Longo

March 28, 2022

His customer service was super great and awesome very happy and friendly made the experience very welcoming thank you More

by Sul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota and enjoy what you drive- Team Longo

March 27, 2022

One of the biggest Toyota Dealership in the nation. Huge service department and fast service. More

by Ivan G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Aveles
Mar 28, 2022 -

Longo Toyota responded

Thank you Ivan for entrusting the team @ Longo Toyota with your servicing needs

March 27, 2022

The people working at Longo Toyota was so professional. They can answer and explain any questions that I didn’t understand. More

by Juana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Liu
Mar 28, 2022 -

Longo Toyota responded

Thank you for the shout out on DealerRater and we're honored to serve you - Team Longo

March 26, 2022

I really like taking my cars to Longo Toyota. I can drive up without an appointment and they take really good care of my cars. More

by Domingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donovan Toledo
Mar 28, 2022 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota with your servicing needs

March 26, 2022

Everyone was courteous and work was done timely. Didn’t pressure me for additional work. More

by 2thjs2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Longo Toyota responded

From all of us @ Longo Toyota - Thank you for the rating on DealerRater

March 26, 2022

Cassey is the best! My family’s bought three cars from him and I’m glad that I was able to get the car that I wanted from him. More

by sheralizortiz19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Longo Toyota responded

Welcome back to Longo and boy are we ever honored that you remembered us! Enjoy what you drive and THANK YOU again, for being the most important part of our business. - Team Longo

March 26, 2022

The assistant manager was courteous and friendly ; he address all questions and concerns I had and gave me options about the insurance with detail explanation and informed me about the anticipation of ho More

by springram2002@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Liu
Mar 28, 2022 -

Longo Toyota responded

Thank you for taking time out of your day to share your visit to Longo Toyota on DealerRater. We're honored to serve you and make sure you hurry back - Team Longo

March 26, 2022

Clean large facility. Customer service could use a little more personal service. Providing the customer of any upcoming additional services needed and current vehicle stat More

by Mcfarlanddwayne2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Longo Toyota responded

Being a guest of Longo's you know we take our guest experience very seriously. If you would like to share more details about your most recent service visit, please feel free to contact Kary Loefler in our Guest Relations Dept., she's always here to listen. We appreciate you sharing your viewpoint on DealerRater and thank you for helping us be a better ran dealer Team Longo

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