Longo Toyota

Take my 2020 highlander for 15k service. Strip my wheel lug nut and bolt. Waiting 3 1/2 hours when my car was done 4 of the alloy wheels were scratch end up left my car for repair. Strip my wheel lug nut and bolt. Waiting 3 1/2 hours when my car was done 4 of the alloy wheels were scratch end up left my car for repair. More

In and out in 30 minutes when purchasing our new Sienna. Pre-entering my credit application online really cut down on the amount of time spent with the finance dept. Pre-entering my credit application online really cut down on the amount of time spent with the finance dept. More

My Windshield was clean after pick up the truck it was dirty and service guy left his trash on my seat I end up clean up and specially cover 19 time dirty and service guy left his trash on my seat I end up clean up and specially cover 19 time More

Been dealing with Longo since 1980"s. And I like everything about it. . As far as purchasing a new car or repair shop they are the best in So.Calif. They do not add that extra $5000-10,0 And I like everything about it. . As far as purchasing a new car or repair shop they are the best in So.Calif. They do not add that extra $5000-10,000 over the msrp as other toyota dealers do nowadays . So highly recommend buying a new car at Longo. I still have a 1993 pick up i bought there in 1993. And just order a new Cross from them. Will not buy anywhere else. More

I asked for quotes for a 2022 Rav4 Prime XSE from about 7 Toyota Dealerships and Arina from Longo Toyota was the only one who offered to sell us the car at MSRP, without any mark-ups! There is currently an Toyota Dealerships and Arina from Longo Toyota was the only one who offered to sell us the car at MSRP, without any mark-ups! There is currently an auto shortage due to chip shortage and I very much appreciated that Arian and Longo Toyota did not screw the customers by adding on any mark-ups. There was a wait list for our car and Arina was very honest and told us exactly what the situation was from the start. She sent regular updates on the status of our Rav4 request and even worked with us when we decided to select only one color option. When the car arrived, Arina notified us immediately and had the car washed/prepped! The paperwork at the dealership with Arina was very smooth and easy. We received the exact price (MSRP) as promised by Arina. Arina even gave us some terrific advice on how best to get the most for our other car for trade-in or sale at the end of it's lease. Overall, Arina was very professional, responsive, honest, attentive, and kind with my wife and myself. Thank you Arina! More

Best, honest, friendly, and reliable car service provider you can find in Southern California. Am so happy you can find in Southern California. Am so happy More

Mgr Frederick Leyva, was very helpful in getting us wait listed for the cars we were looking for. He was very enjoyable to talk to and explained the process and milestones thoroughly and clearly. We couldn listed for the cars we were looking for. He was very enjoyable to talk to and explained the process and milestones thoroughly and clearly. We couldn't ask for a better person to see us through this process. More

Michael Kim, certified sales consultant was very professional and helpful. Made our car buying experience very comfortable. professional and helpful. Made our car buying experience very comfortable. More

I’ve been a customer since 1993 and never had a bad experience. I trust the service is always honest and never makes me feel pressured to buy unnecessary service. I refer everyone I can to Longo. experience. I trust the service is always honest and never makes me feel pressured to buy unnecessary service. I refer everyone I can to Longo. More

I ordered 4Tires and Black TEK Wheels. I made appointment ane arrived to have my wheels and tires installed. The service representative did not have knowledge purchase department to confir I made appointment ane arrived to have my wheels and tires installed. The service representative did not have knowledge purchase department to confirm my purchase. The Woman in parts said “its not uncommon for the service representive to not know about your order because are computer system is not the same” I asked to speak to the the Parts dept Manager 3 times. That person never came to talk to me or help with my dilemma. The experience was very disappointing, stressful and unacceptable. Betty Bogar More