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Longo Toyota
El Monte, CA
5,067 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 5,067 reviews
September 19, 2021
4/5 because of Ahley/Kyle, short, sweet dealing, trustworthy;haggling/aggressiveness is so 80’s trustworthy;haggling/aggressiveness is so 80’s More
by nurse
September 18, 2021
The service department leave mess inside my car after they do the change oil service the seat is all the way back ,the floormatt they leave in the back chair ,it’s all mess,,,,,this is all the time happe they do the change oil service the seat is all the way back ,the floormatt they leave in the back chair ,it’s all mess,,,,,this is all the time happened when I bring my car to do service More
by nikk
Employees Worked With
September 17, 2021
Provide service in professional ways Not to much time Provide service in professional ways Not to much time for waiting Very nice and friendly staff Provide service in professional ways Not to much time for waiting Very nice and friendly staff More
by ayaz
Employees Worked With
September 13, 2021
Arrived at the dealership for scheduled maintenance. I had no appointment but I decided to go since today is my day off of work. I was checked in right away and was taken care of rather quickly because I had no appointment but I decided to go since today is my day off of work. I was checked in right away and was taken care of rather quickly because I only had like a 2 1/2 hour wait allowing me the rest of the day to run my errands. That is great customer service! More
by Happy customer
Employees Worked With
Martin Torres
September 13, 2021
Ruben was very knowledgeable, friendly & honest. No gimmicks or added dealer fees. He was straight to the point and new about both cars I was interested in, even the non-Toyota one. I had gone to sever gimmicks or added dealer fees. He was straight to the point and new about both cars I was interested in, even the non-Toyota one. I had gone to several dealerships before hitting up Longo & am so glad I found the perfect car here because the customer service here was impeccable. Will definitely be recommending my friends and family to Ruben & Longo Toyota for their future car purchases. Again thank you Ruben for everything. More
by vrocioher
September 11, 2021
Checking in at the time of my service appointment was quick, and the service was completed quickly and efficiently. Delivery of my finished vehicle was professional and pleasant. quick, and the service was completed quickly and efficiently. Delivery of my finished vehicle was professional and pleasant. More
by ejp001
Employees Worked With
Joseph Perez-Baez
September 11, 2021
Longo and it's employees are a level above every other auto dealer in the U.S. They found me EXACTLY the truck I was looking for, despite the extreme pandemic fueled shortages. In particular, our salesper auto dealer in the U.S. They found me EXACTLY the truck I was looking for, despite the extreme pandemic fueled shortages. In particular, our salesperson Kevin Lam was wonderful and professional. Ask for him and you won't be disappointed. More
by Kevin
September 11, 2021
I’m very satisfied how Mr Maldonado assisted me; on getting me the payment I want on meeting my budget. Great salesman And thank you for everything getting me the payment I want on meeting my budget. Great salesman And thank you for everything More
by ducati1117
September 10, 2021
Service was completed with satisfactory the service agent was very efficient in handling and answering any of my questions was very pleased with my experience at Longo was very efficient in handling and answering any of my questions was very pleased with my experience at Longo More
by markstuck
Employees Worked With
