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Longo Toyota
El Monte, CA
5,067 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 5,067 reviews
September 08, 2021
This dealership was great! They were helpful and didn’t complicate the car buying process. Jimmy Htun was extremely professional and helpful. He did not pressure or rush us into our decision and was clear complicate the car buying process. Jimmy Htun was extremely professional and helpful. He did not pressure or rush us into our decision and was clear with what we were purchasing. More
by VEE
September 08, 2021
My experience today was ok. I was very disappointed to have to wait 30 minutes just to check in my car with 7:30am appointment. Only 2 service advisors checking in customers. The Toyota care was promised have to wait 30 minutes just to check in my car with 7:30am appointment. Only 2 service advisors checking in customers. The Toyota care was promised on time but I did another service & that took 1 1/2 to do. I left Longo today after 11am. More
by razo_5
Employees Worked With
Lesley Torres
September 07, 2021
Very nice and staff very friendly we felt very confortable Ruben was very helpful and most important very honest with everything we loved our new car! confortable Ruben was very helpful and most important very honest with everything we loved our new car! More
by Moralesnyelly30
Employees Worked With
September 06, 2021
I came for oil change and also to fix hazard switch relay that is not working. I even bought switch for $70 from Longo before service. In addition check engine light was on and TSC light on. For this they that is not working. I even bought switch for $70 from Longo before service. In addition check engine light was on and TSC light on. For this they charge me almost $1500. When I complained manager went down to $1150. xxx! More
by Locqduong
Employees Worked With
September 05, 2021
Well, the costumer service is been always perfect, ever since I bought my car keep up the good work guys!! I’m looking forward for my next service since I bought my car keep up the good work guys!! I’m looking forward for my next service More
by listopipi
September 04, 2021
I’ve been with Longo for many years. The service department is doing good & excellent works on my car. They are friendly & courteous to customers. department is doing good & excellent works on my car. They are friendly & courteous to customers. More
by L/OH
Employees Worked With
September 04, 2021
Everything they do is organized and they are very customer oriented. They do a great job in performing the service and the time they promised to return the vehicle. customer oriented. They do a great job in performing the service and the time they promised to return the vehicle. More
by miko77m
Employees Worked With
September 02, 2021
Service was handled to my satisfaction. Martin was friendly and kept me informed of the progress on the service. I would take my back to him for service friendly and kept me informed of the progress on the service. I would take my back to him for service More
by BillyBoy
Employees Worked With
Martin Torres
September 02, 2021
Great services specifically my sales representative she helped me a lot to understand my paperwork then lizette vega help me to set up my phone with my truck helped me a lot to understand my paperwork then lizette vega help me to set up my phone with my truck More
by ana Godoy
Employees Worked With
Lizette vega
September 01, 2021
Took my car in for service today. They performed all scheduled service in a reasonably timely manner considering all the customers they had today. Their waiting area was comfortable and had plenty of a scheduled service in a reasonably timely manner considering all the customers they had today. Their waiting area was comfortable and had plenty of amenities. More
by frommbo
Employees Worked With
