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Longo Toyota

El Monte, CA

4.8
5,145 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,145 reviews

January 27, 2021

Excellent customer service. Work completed within estimated time frame, sometimes much earlier. Always friendly greeting. What I have always come to expect from Longo Toyota. More

by G-Rard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Longo Toyota responded

Thank you for entrusting Longo Toyota | Noli with your servicing needs. Please stay safe and we will see you again in 6 months or 5K miles. Team Longo

January 26, 2021

Never have a problem with anyone or anything at Longo. I was very surprised that the part ordered, turned out to be inexpensive. That I really liked. More

by badcoach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johan
Jan 26, 2021 -

Longo Toyota responded

Thank you for entrusting everyone at Longo Toyota to handle your car care needs. Make it a great day and please stay safe - Team Longo

January 26, 2021

I contacted Longo Toyota about buying a 2021 Tacoma. I was connected with Laura Tan, Digital Sales Manager. She was Great to work with!! She helped me figure out what was the best Tacoma for me and my us More

by Andrew Burton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Tan
Jan 26, 2021 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater and appreciate your efforts in recognizing one of our team members, Laura Tan. So happy to know you got a beautiful 2021 Tacoma - nice job! Make it a great day Mr. Burton and welcome to the Longo Family! Kary Loefler Guest Relations Director

January 24, 2021

Great service. Took my Yaris in for 50k service and I was In and out within one hour. Joseph & Harley were very professional and courteous . More

by Randy E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Perez-Baez
Jan 25, 2021 -

Longo Toyota responded

Thank you for the shout out on DealerRater about your visit to Longo. It is great to read of the caring attention Joseph and Harley provided. We are thankful for your trust with your car needs. Take care and stay safe. Team Longo

January 22, 2021

We went to try to purchase a car on Saturday 1/16/2021. The person the helped us was Huan Maldonado, very helpful person he answered all our questions and was very friendly. I recommend him to everyone tha More

by Rosalba.ortega80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Longo Toyota responded

Good Morning Ms. Ortega, We wanted to thank you for entrusting Longo | Juan with your car care needs and honored you will be referring all your family and friends to Juan. Make it a great day, have a safe weekend and welcome to the Longo Family! Kary Loefler Guest Relations Director

January 22, 2021

Andy provided exceptional services! And I bought 3 cars from him already. He is patient all the time and if you have questions he is there to answer. If you are getting a car from Longo. Look for him! You More

by Melody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Longo Toyota responded

Thank you so much for this wonderful review posted on DealerRater. From all of us at Longo Toyota - CONGRATULATIONS on your new Toyota and please enjoy what you drive. Stay Safe Kary Loefler Guest Relations Director

January 22, 2021

We have always purchased our vehicles from Longo Toyota We have always purchased our vehicles from Longo Toyota when we lived in California. We now live in Arizona and Rene Lawson and Daniel NoNo were ver More

by Happy Buyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Nono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Longo Toyota responded

Happy Friday Mr. & Mrs. DeLoney - Delighted to read of the caring attention provided by Daniel & Rene @ Longo Toyota. We know you have many choices when selecting a brand | dealer and honored you've chosen Longo for your car care needs. Enjoy what you drive and welcome to our family Team Longo

January 22, 2021

The ultimate professional. He’s courteous, knowledgeable and fair. He’s not only a great sales representative, he is a good person. Great guy! Our family has returned 5 times to buy new cars from Mr. Khati More

by Lmisse3642
Recommend Dealer
Yes
Employees Worked With
Bill Khatib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for all your kind words posted in your review on DealerRater. Delighted to read of the caring attention provided by Bill and the team at Longo Toyota. Have a safe weekend and enjoy what you drive Kary Loefler Guest Relations Director

January 20, 2021

I was having a rough time when I first started business with Longo Toyota, but after clearing up a misunderstanding, I had the privilege of working with patient and respectful Isaac. He took time to make s More

by johnnguyen030500
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Longo Toyota responded

Thank you for giving us a second-chance to regain your trust in our company. Delighted to read of the caring attention provided by Isaac. From all of us at Longo - please stay safe and enjoy what you drive. Team Longo

January 19, 2021

Lauren and Andy were great! It was my first time buying a car and Lauren helped me get started online to see what was in stock and what my options were. Once I got there, Andy showed me the pros and cons of More

by Sandy L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Tan
Jan 19, 2021 -

Longo Toyota responded

Hi Sandy - It's Longo Toyota wanting to say CONGRATULATIONS on your recent purchase. I'm so delighted to read of the caring attention the team provided during your visit. The Venza XLE is absolutely stunning - great job! Make it a great day and enjoy your Toyota. Kary Loefler Guest Relations Director

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