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Longo Toyota

El Monte, CA

4.8
5,772 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,772 reviews

August 28, 2021

Exelente trato,muy buen servicio y gran domicilio de su trabajo espero en el futuro bolver otra vez quiero agradecer especialmente al señor Juan por ayudarme a conseguir el carro que le gustó a mi familia More

by gonzalo6688
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan (Carlos) Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Longo Toyota responded

Gracias por confiarle al equipo @ Longo Toyota las necesidades de cuidado de su automóvil - Bienvenido a la familia Longo

August 27, 2021

I Got a good price on my beautiful white color 2021 Toyota Camry SE. Went through Longo Toyota website and found a car that I like. Car Price negotiation was at ease. Mr. Dennis Thai was wonderful. W More

by straightflush75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Thai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Longo Toyota responded

Congratulations on your beautiful 2021 Toyota SE (WOW, nice job)... From all of us @ Longo Toyota - enjoy what you drive and welcome to the Longo Family

August 27, 2021

Andy is a big help and very professional And caring. I want to thank him for that. I may refer some one to longo Toyota. More

by dungle2526
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Longo Toyota responded

Thank you for entrusting the team with your auto care needs - Team Longo

August 27, 2021

It was a pleasure to work with Ms. Arina. She was honest from the very beginning and treated my wife and I with respect. We bought a RAV4 Prime that was supposed to take several month to arrive and she man More

by Alex R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
Aug 27, 2021 -

Longo Toyota responded

Thank you Alex for such a wonderful posting on DealerRater about your visit to Longo Toyota. We're so delighted to read of the caring attention provided by Arina and the team. Make it a great day and keep spreading the word about Longo | Arina, we can never have enough business - Enjoy what you drive and welcome to the Longo Family

August 26, 2021

I want to commend Jorge Haro and Longo Toyota for helping me get into my dream car. Jorge was patient and attentive to all my questions via phone and emails. Jorge listened to me and found me an amazing truc More

by acostaj272
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

acostaj272 responded

I leased a 2016 Toyota Corolla from Longo and was happy. In 2018 I leased another Corolla from Longo. Those Corollas got me through CSUN. In 2019 I bought a 4Runner. And, in 2021 I traded in my 4Runner, got a great price and Longo put me into my dream Tundra!

August 26, 2021

Mr. Khatib was very patient and helpful he explained everything throughly. And took his time when helping me. Very friendly and calm and listens to all the questions or concerns I have thank you so much More

by Joellsons15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Khatib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Longo Toyota responded

Congratulations on your new Toyota purchased @ Longo Toyota. Delighted to read of the caring attention provided by Bill. Make it a great day and enjoy what you drive - Team Longo

August 26, 2021

Good efficient service.Nice polite staff clean environment. Love being able to eat and get Starbucks . More

by Dianluna70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Biagio Galiota
Aug 26, 2021 -

Longo Toyota responded

From all of us @ Longo Toyota, we're honored to serve you and please hurry back - Team Longo

August 25, 2021

Longo service rep did not follow my advise to check on parts order before signing in Parts order wrong rim and email me that all parts were in and correct wasted 4 1/2 did not leave satisfied. Oh yes d More

by danielrami09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
Aug 27, 2021 -

Longo Toyota responded

From all of us @ Longo, we would like to extend our sincere apology for any inconvenience your visit both at our front parts counter and service may have caused. Because your experience is important to Service Manager, Matthew Menendez tried reaching you and was unsuccessful. At your convenience, please feel free to contact him at; D: 626.652.3614 E: matthew.menendez@longotoyota.com We look forward to hearing back from you

August 25, 2021

Isaac is a great asset to Longo. He is a white glove concierge. We felt safe and listened to... even when the questions were influenced.by lack of trust from other dealers. Kudo's to you sir! More

by AaronD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Longo Toyota responded

THANK YOU so much for the shout out on DealerRater and from everyone @ Longo Toyota, we're honored to serve you. Enjoy what you drive and welcome to the Longo Family

August 24, 2021

Best dealership by far. I have purchased 9 cars here and am very satisfied with all of their services and personnel, especially Kayla Santos, Cassey Casteneda, and all the service department, including all More

by tzimmer1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kary Loefler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Menendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Walton, Kayla Santos
Aug 25, 2021 -

Longo Toyota responded

What a great way to begin our day @ Longo Toyota | Lexus - THANK YOU for entrusting the team to handle all your car care needs. Make it a great day and THANK YOU, again for being the most important part of our business. Team Longo

Aug 25, 2021 -

tzimmer1234 responded

It is always a pleasure to visit Longo Toyota.

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