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Longo Toyota

El Monte, CA

4.8
5,059 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,059 reviews

March 01, 2018

Excellent Thanks to my sales rep Bryan Garcia I'm happy and more than satisfied in my new car. He was very informative, helpful and patient while I was making m More

by Theflash12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Garcia
Mar 01, 2018 -

Longo Toyota responded

Good Afternoon Theflash12, WOW want an awesome DealerRater review - Thank you so much - I cannot wait to share this with Bryan, I know it will make his day, it certainly has made mine. Make it a great day and enjoy your Toyota from Longo! Kary Loefler Guest Relations Director Longo Toyota D; 626.580.6057 E: kary.loefler@longotoyota.com

March 01, 2018

Grateful for Patty! Thank you so much for all your patience Patty! You made my first time buyer experience wonderful and I really appreciate you taking care of my mom and More

by Claudia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patricia Gutierrez
Mar 01, 2018 -

Longo Toyota responded

Hello Claudia, CONGRATULATIONS on your new Toyota. We are glad to hear that Patty took great care of you. We definitely appreciate your business and look forward to seeing you for your first service. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. Jessica.becerra@longotoyota.com

March 01, 2018

Low Low Low payment!!! Where do I start!! Patty Gutierrez killed it ! She went over and beyond with my payment. Not only did she lower my payments saving me possibly thousan More

by Dorian89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Gutierrez
Mar 01, 2018 -

Longo Toyota responded

*** CONGRATULATIONS **** on your brand new Toyota from Longo - We cannot thank you enough for sharing with all those who follow DealerRater about your experience with Longo / Patty. Keep spreading the word about Longo / Patty we can never have enough business Team Longo

February 28, 2018

If you want it done patty is your girl!! What can I say about Patty, she took care of all our needs and made sure we were happy with our purchase. She will go the extra mile to make sure that More

by Maria Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Gutierrez
Feb 28, 2018 -

Longo Toyota responded

Hi Maria Garcia, Thank you so much for the great review. Patty will be so happy to hear about your kind words. Congratulations and keep spreading the word about Longo Toyota Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

February 28, 2018

Awesome! Patty was so wonderful to work with and made my car buying experience painless! Patty was very knowledgeable with the Toyota cars and provided useful More

by mrenee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Gutierrez
Feb 28, 2018 -

Longo Toyota responded

Hi mrenee, Thank you so much for posting a 5 star DealerRater review. We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! I can't wait to share this with Patty, its going to make her day. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

February 28, 2018

2015 Toyota Corolla le plus Thank you David Reyes for helping us find the right vehicle that met our needs. Your knowledge made this process quick and simple from the phone call More

by Car luis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Feb 28, 2018 -

Longo Toyota responded

Hello Car luis, How exciting, CONGRATULATIONS on your new Toyota! We are glad to hear that David took great care of you. We definitely appreciate your business and look forward to seeing you for your first service. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. Jessica.becerra@longotoyota.com

February 28, 2018

Amazing! David Reyes was wonderful. We found the exact car we were looking for. The deal was made via e mail, car was ready when arrived. The whole process fro More

by Jeff M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes, Nestor Gonzalez
Feb 28, 2018 -

Longo Toyota responded

Hello Jeff M, THANK YOU so much for your feedback. I will be sharing your comments with David and Nestor. We certainly appreciate you sharing your experience with all of those who follow DealerRater From all of us here at Longo Toyota - Welcome to our Family! Jessica Becerra Guest Relations D. 626-580-6268 E. jessica.becerra@longotoyota.com

February 27, 2018

Great experience! Buying two cars the Toyota Tundra 2017 and now a Toyota Corolla 2015 was a piece of cake thanks to the great service at Longo Toyota! More

by JesusM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Feb 27, 2018 -

Longo Toyota responded

WOW * WOW * WOW Go Tundra - Go Corolla Nice Job - Longo Toyota is LOVING you and your family THANK YOU so much for entrusting us with your car care needs Make it a great day and thanks for the business Kary Loefler Guest Relations Director Longo Toyota D: 626.580.6057 E: kary.loefler@longotoyota.com

February 26, 2018

Friendly and helpful service I gave Longo Toyota 5 stars because they have such a big inventory that gave us lots of options. The representative that helped us was able to find th More

by Jessjv84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Feb 26, 2018 -

Longo Toyota responded

Longo Toyota loves 5 Star DealerRater ratings - thank you for taking the time to post. Team Longo

February 26, 2018

My new Camry SE! After an accident in early January, I was in the market for a new used car. I spent weeks deciding on what I wanted and ultimately decided I would lo More

by areli1902
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reyes
Feb 26, 2018 -

Longo Toyota responded

Good Afternoon areli1902 I'm so sorry to read of the accident you were in (Jan) but I'm glad that you and hopefully all those involved are okay. THANK YOU so much for this amazing post on DealerRater. David certainly one of many reason's why Longo is so successful today - He's our Certified Pre-Owned Rock Star (smile). Please be safe and call us if you need anything, we're always here to listen. Welcome to the Longo Family! Kary Loefler Guest Relations Director Longo Toyota D: 626.580.6057 E: kary.loefler@longotoyota.com

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