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Longo Toyota
El Monte, CA
5,085 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 5,085 reviews
April 10, 2024
Been going to this dealership for few years. Usually they have very good costumer service. But today individuals who are on duty are not up to their work. Lack of enthusiasm from concierge up Usually they have very good costumer service. But today individuals who are on duty are not up to their work. Lack of enthusiasm from concierge up to service manager. More
by eybondoc
Employees Worked With
April 10, 2024
The salesman who helped me was very informative, patient, and helpful. The car buying experience was so much different, better, than I expected. and helpful. The car buying experience was so much different, better, than I expected. More
by Aldousorwell
Employees Worked With
April 09, 2024
Sales Rep Harley deserves a raise. She is informative and awesome. Great experience with Longo She is informative and awesome. Great experience with Longo More
by None
Employees Worked With
April 07, 2024
Jimmy was great, he got me and my mom the deal that we wanted when no one else could! wanted when no one else could! More
by chelsearendon
Employees Worked With
April 06, 2024
Went for a warranty repair, issue was reproduced with master tech driving. Was asked to return 3 days later after parts arrived. Alex, the service tech, did not respond to voicemails and text that mornin master tech driving. Was asked to return 3 days later after parts arrived. Alex, the service tech, did not respond to voicemails and text that morning to confirm before heading out to the dealership. Did not get a response. Showed up to dealership and Alex was just chatting away and didn’t even remember our conversation nor that he had asked I returned that day. Made me waste a trip because parts appear to be backordered and I don’t expect him to be on top of this matter at all. More
by Marc
April 06, 2024
Nick is reliable sales , understand customer need, and save customer time purchasing the right car. save customer time purchasing the right car. More
by Jane
Employees Worked With
April 06, 2024
Excellent service from their fleet manager Nick Luu. Waited 2 years for my GR86 and he was able to get me a special edition. Waited 2 years for my GR86 and he was able to get me a special edition. More
by Amuse
Employees Worked With
April 04, 2024
Service department employees are courteous, knowledgeable and efficient. We take all our Toyota cars to Longo Toyota. and efficient. We take all our Toyota cars to Longo Toyota. More
by Satisfied customer
Employees Worked With
April 04, 2024
I brought my car in for a maintenance check it was already due for one. Everything went okay the only reason I am giving a 3 out 5 is because they didn’t tell me anything about my car when it was done already due for one. Everything went okay the only reason I am giving a 3 out 5 is because they didn’t tell me anything about my car when it was done. I got my report but wasn’t explained why a certain part of my car failed, recommendations for my car etc… More
by Johue99
Employees Worked With
