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Longo Toyota

El Monte, CA

4.8
5,069 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,069 reviews

November 13, 2023

Fast, friendly and no shenanigans! I worked with Harley in sales at Longo and she was incredibly friendly and helpful. I would recommend Harley and Longo with no hesitation if anyone I More

by Mitchelwu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harley Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Orellana
Nov 13, 2023 -

Longo Toyota responded

Thank you for the shout out and we cannot wait to share your posting with Harley, it's certainly going to make her day. Enjoy what you drive and thank you for coming to Longo Toyota.

November 13, 2023

This was my 3rd vehicle purchase from Longo Toyota, and am so happy with my new Mirai. Jose was quick to respond to my various email requests (he responded at night after hours) and we connected to set up More

by J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Longo Toyota responded

Welcome back "J" and thank you for sharing your story about Longo Toyota & Jose Del Solar or better knows as JDS... Your ongoing satisfaction is so important to us, and we never want you going anywhere else but Longo for your auto care needs. Happy Holidays - Team Longo

November 13, 2023

Jose us Sheraton man have very good customer service told we’re we can eat nearby Resturant which was z fantastic I highly recommend him More

by Johnny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Longo Toyota responded

Thanks for the Tuesday shout out on DealerRater Johnny and please know how honored we are @ Longo Toyota to serve you - Plz have the Merriest of Holidays and enjoy your new ride

November 13, 2023

Fred and Ashley exceeded all expectations helping me with financing problems and the auto map installation feature. More

by carlton.momjian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mixco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Longo Toyota responded

Everyone @ Longo Toyota is delighted to read of the caring attention both Fred | Ashley provided during your visit. Enjoy what you drive and Happy Holidays!

November 13, 2023

Fred Williams is the gold standard of what car buying should be. He is straightforward, genuine, and listens to understand. After a headache of an experience at a different Toyota dealership just the day More

by rc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Avila
Nov 13, 2023 -

Longo Toyota responded

What a great way to begin our week @ Longo Toyota with such an awesome posting on DealerRater. We're so happy knowing Fred and the sales team took wonderful care of you and your auto care needs. Welcome to the Longo Family...

November 12, 2023

Yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes More

by Raymond.tsui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Valeanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Longo Toyota responded

Thank you for your rating and review - Team Longo

November 10, 2023

They had good prices and selection. Unfortunately, it took way too long to complete a cash sale. More

by SEB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tomita
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Longo Toyota responded

We'd certainly like to take this opportunity to extend our apology for any delays your visit may have caused you. Our team is always reviewing such comments to improve our process and of course our guests overall experiences. Enjoy what you drive and thank you again, for helping us be a better ran company - Team Longo

November 09, 2023

Completely clear, got me the car I wanted at the price I needed. Very friendly relaxed and honest. More

by felinecopy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Longo Toyota responded

Congratulations from all of us @ Longo Toyota

November 09, 2023

Good morning Great service but it the technician 5 hours to have it done Thanks More

by salsaleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Longo Toyota responded

Thank you for sharing your viewpoint and helping us be a better ran dealership in the future. Your feedback has been shared with our Svc Mgmt and Shop Foreman's.

November 09, 2023

Ruben provided outstanding customer service. He’s the best sales representative that we ever dealt with. We will definitely be going directly to Ruben for any future car purchases. We highly r More

by Patty.Kopec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Longo Toyota responded

We never want you going anywhere esle but Longo Toyota and we're so happy you stopped by. We'll make sure Ruben and the sales team receive a copy of this posting, it's certainly going to make their day. Happy upcoming Holidays!

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