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Longo Toyota of Prosper

Prosper, TX

4.9
1,399 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,399 reviews

September 28, 2020

I am a customer for life. A very satisfying experience. I did most of the paperwork on the phone, so there really was not any waiting time at all. More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Pan, Harrison Murphey
Sep 29, 2020 -

Longo Toyota of Prosper responded

We love reading your statement - "Customer for Life" THANK YOU * THANK YOU * THANK YOU for entrusting us with your car care needs. Have a wonderful evening! Kary Loefler- Guest Relations Director

September 28, 2020

Great service, great service consultant, over great experience!! Chase made sure to inspect and answer all the questions and concerns I had. Keep up the great work. More

by Sorenp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Reninger
Sep 29, 2020 -

Longo Toyota of Prosper responded

WOW - what a great way to end our day at Longo - with such a wonderful review as yours. We know you have many choices when selecting a servicing dealer and honored you've chosen Longo to handle your car care needs. Hurry back! Kary Loefler Guest Relations Director

September 28, 2020

Harrison was professional, friendly and helpful. He found the truck I wanted even though it was not in stock when I visited the dealership. He kept me notified and was a pleasure to deal with. More

by DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harrison Murphey
Sep 29, 2020 -

Longo Toyota of Prosper responded

All of us at Longo Toyota of Prosper want to make sure you enjoy what you drive and delighted to read of the caring attention provided by Harrison and the team. Make it a great day and THANK YOU again, for being the most important part of our business Kary Loefler -Guest Relations Director LTP

September 27, 2020

I didn’t expect such a welcome from the time I stepped in! Awesome crew. Thanks to all! Fun from the get go!...to the end!! More

by Fox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozee Fares, Harrison Murphey
Sep 28, 2020 -

Longo Toyota of Prosper responded

Happy Monday and THANK YOU for the shout out on DealerRater - Team Longo

September 25, 2020

You guys at longo have a superb costumer service, you put the customer’s interest first and we felt honored.. thanks to all you guys that attended to us today.. mr Harvey, mr Olu and mr Chad in finance.. we More

by Cissealhaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CHAD and OLU, Olu Betiku
Sep 25, 2020 -

Longo Toyota of Prosper responded

Happy Friday Cissealhaj - It's Longo Toyota of Prosper wanting to say CONGRATULATIONS..... We're very honored you've chosen Longo / Harvey / Chad / Olu to handle your car care needs and delighted to read, of the caring attention the team provided during your visit to our campus. Have a wonderful weekend and enjoy what you drive Kary Loefler Guest Relations Director

September 24, 2020

Sales man was David wilmoth, He was friendly and made the easy for us to get our Camry and we are happy that we went to Toyota Longo in prosper! More

by Vidayousefipour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wilmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Longo Toyota of Prosper responded

Congratulations from all of us at Longo Toyota of Prosper on your recent purchase (Camry) nice job with the selection! Make it a great day and enjoy what you drive. Team Longo

September 22, 2020

RW Orsburn was a pleasure to deal with. He was informed, patient and not aggressive. I appreciate his sales approach. Sales Manager Harvey Portwood also visited with me which was nice. Chad was very effic More

by Groundchecker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Orsburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Longo Toyota of Prosper responded

Good Morning and Happy 1st day of Autumn... From all of us at Longo Toyota of Prosper, we wanted to say THANK YOU for entrusting us with your car care needs. Delighted to read of the caring attention provided by Randall, Harvey and Chad... Have a great rest of the week and keep spreading the word about Longo Toyota of Prosper, we can never have enough business. Enjoy what you drive! Kary Loefler Guest Relations Director

September 18, 2020

I always take my car for service to Longo. The advisors are very thorough and notify me of necessary repairs . They provide images of the repairs that are needed resulting the Multipoint inspection . The More

by AnaM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco "Cisco" Jimenez
Sep 18, 2020 -

Longo Toyota of Prosper responded

Happy Friday Ana M. From all of us at Longo Toyota of Prosper - THANK YOU for entrusting us with your car care needs. We know you have many choices when selecting a servicing dealer and we're honored that you've chosen Longo / David / Ken / Cisco to to help you take care of your investment. Have a wonderful weekend - please stay safe and hurry back! Kary Loefler Guest Relations Director

September 17, 2020

At Longo, working with Aaron K., the buying experience is very professional, courteous and personal. Aaron is a very thoughtful salesperson. He takes your input and craft a series offers to fit the buyers re More

by Leo.neuner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Koronkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Longo Toyota of Prosper responded

From all of us at Longo Toyota of Prosper - CONGRATULATIONS on your recent purchased and honored you've chosen Longo / Aaron to handle your car care needs. Have a wonderful rest of the week and keep spreading the word about Longo / Aaron we can never have enough business. Kary Loefler Guest Relations Director

September 08, 2020

Very knowledgeable and accommodating sales staff. RW and Jamie made the transaction enjoyable. When considering a Toyota , I would recommend the team From Longo Toyota. More

by J2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Orsburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Longo Toyota of Prosper responded

Hi J2 We're glad to read that you enjoyed your visit to Longo Toyota of Prosper and appreciate your efforts in recognizing a few of our team members, RW / Jamie. Make it a great day, stay well and welcome to the Longo Family! Kary Loefler Guest Relations Director

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