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Longo Toyota of Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.9
1,537 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,537 reviews

December 13, 2024

I am very happy with My new truck purchase at Longo Toyota. They worked with me on trade in and still gave me a discount on the new truck. When I pulled into the dealership and walked inside, I notice More

by mattc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Longo Toyota of Prosper responded

Thank you so much for taking the time to share your experience on DealerRater! We truly appreciate your kind words and are thrilled to hear that you’re happy with your new truck purchase. It’s great to know that our team was able to assist you with your trade-in and still offer a discount on your new vehicle. We take pride in our dealership, and we're glad you noticed how welcoming and beautiful it is! Congratulations on your new truck, and we wish you many happy miles ahead. Team Longo

November 30, 2024

Friendly, thorough and very customer oriented. Clean facilities, never pushy and always willing to guilt explain suggested service. More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Longo Toyota of Prosper responded

From all of us at Longo Toyota of Prosper, it's an honor to serve you. We truly appreciate your trust and look forward to continuing to meet all your automotive needs!

November 26, 2024

Seth was phenomenally good. He took care of everything very promptly. Kept me totally informed. More

by Sat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Longo Toyota of Prosper responded

Seth and the team at Longo Toyota of Prosper are honored to serve you. We're here for all your auto care needs, and it's truly our pleasure to provide you with exceptional service.

November 23, 2024

The dealership is very welcoming. They worked with us for a fair price. Bak was very knowledgeable and worked well with us More

by Brammco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wilmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bak Saeed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Longo Toyota of Prosper responded

We are truly honored to have had the opportunity to serve you. We look forward to welcoming you again on your next visit.

November 17, 2024

Timely. Candid advice. Good area to hang around and do your work while waiting for the car to be serviced. More

by madhav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Sanchez
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Nov 18, 2024 -

Longo Toyota of Prosper responded

Thank you for your feedback! We're glad to hear that your service experience was timely and that you received candid advice. It’s also great to know you found our waiting area comfortable and conducive to getting some work done. We strive to make every visit as convenient as possible, and we appreciate your comments. Happy Holidays - Team Longo

November 17, 2024

I had a great experience. Tony was very nice and everything was explained very well to me. More

by npati
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Longo Toyota of Prosper responded

Thank you for sharing your experience! We're so happy to hear that Tony made your visit enjoyable and that everything was explained clearly. Providing excellent service and making sure you're fully informed is our top priority. Enjoy what you drive - Team Longo Toyota of Prosper

November 11, 2024

They had very prompt and courteous service. They fixed our tire issue right away. I would recommend them More

by AMTX34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Longo Toyota of Prosper responded

Thank you for sharing your experience! We're glad to hear that our team provided prompt and courteous service and was able to resolve your tire issue quickly. Your recommendation means a lot to us, and we appreciate your trust in our service. Team Longo Toyota of Prosper

November 05, 2024

I’ve been going to this dealership for years now and I’d highly recommend it. Recently I had the state inspection completed. I want to thank Weston Wallace my advisor during the visit. He went above and More

by Darsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Longo Toyota of Prosper responded

We truly appreciate you taking the time to share your experience on DealerRater. It’s great to hear that you've been a loyal customer for years, and we’re glad we could assist you with your recent state inspection. We’re also grateful that you mentioned Weston, he’s an important part of our team, and we’re happy he was able to help you. Team Longo

November 03, 2024

Tony Bailey was an incredible salesman. He helped me get to the price I needed for my dream car. He didn’t pressure me like all of the other salesman do. He was very transparent and honest More

by Maci Gray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Longo Toyota of Prosper responded

Thank you for sharing your wonderful experience with Tony Bailey! We’re glad to hear that he helped you secure the price you needed for your dream car without any pressure. Transparency and honesty are values we prioritize, and it’s great to know that Tony exemplified that throughout your experience. Your satisfaction means a lot to us, and we appreciate your kind words. Lolngo Toyota of Prosper

October 31, 2024

It’s Always a great experience at Longo Toyota of Prosper. I highly recommend them More

by Yaegerc9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Longo Toyota of Prosper responded

We're humbled to serve you @ Longo Toyota of Prosper and please hurry back

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