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Longo Toyota of Prosper
Prosper, TX
1,395 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,395 reviews
November 04, 2023
David and Micah provided excellent service and were very pleasant to work with. Financial officer/manager was not friendly. Lady greeting people at the front door was very friendly and nice. Nice, clean, op pleasant to work with. Financial officer/manager was not friendly. Lady greeting people at the front door was very friendly and nice. Nice, clean, open facility. Security when completing paperwork was poor. I had to enter my social security number and date of birth and view on a computer screen which everyone else going by...could see. That portion of the purchase process should be completed in a private room. More
by sandy
Employees Worked With
November 02, 2023
Tony Bailey is awesome! Made the experience of buying my first car super easy and comfortable. I was very lucky to work with him, made driving away with my dream car a reali Made the experience of buying my first car super easy and comfortable. I was very lucky to work with him, made driving away with my dream car a reality! More
by natalioc
Employees Worked With
October 29, 2023
I searched for over 10 months to find a top tier RAV4 Limited AWD from 5 different DFW area Toyota dealerships and contacted Longo Toyota of Prosper where Sales Manager Stephen Wedderburn was able to Limited AWD from 5 different DFW area Toyota dealerships and contacted Longo Toyota of Prosper where Sales Manager Stephen Wedderburn was able to connect me to a new Toyota going in production within 2 days. I received delivery of my new RAV4 from Tony Bailey in less than 2 months. Tony provided top notch delivery and sales support experience of my new Vehicle. More
by PSHARP
October 27, 2023
Tony Bailey made the leasing process seamless and easy. He was super helpful and answered any questions we had. Highly recommend. He was super helpful and answered any questions we had. Highly recommend. More
by Lauryl
October 24, 2023
Tony provided great customer service. I really enjoyed the buying experience with him. I would definitely buy from him again! I really enjoyed the buying experience with him. I would definitely buy from him again! More
by danielthomasgerber
Employees Worked With
October 24, 2023
The service department at Toyota of Prosper is excellent. The offer exceptional customer service. Their service recommendations are trustworthy. They keep you informed of any issue with your vehicle. The dea The offer exceptional customer service. Their service recommendations are trustworthy. They keep you informed of any issue with your vehicle. The dealership is clean and has comfortable waiting areas. Top notch!! More
by AnaM
Employees Worked With
October 23, 2023
Very good, all around experience with this dealership and their salesman, Tony Bailey. Actually, best car purchasing experience I’ve ever had. their salesman, Tony Bailey. Actually, best car purchasing experience I’ve ever had. More
by Tony
Employees Worked With
October 22, 2023
Amazing customer service and friendly staff. There are no dealer tricks at all and highly transparent. They're also very accommodating to your needs and wants when it comes to a vehicle. I h There are no dealer tricks at all and highly transparent. They're also very accommodating to your needs and wants when it comes to a vehicle. I hate it when dealers ignore what you say and try to push things you don't want onto you in pursuit of a higher commission. There was none of that at Longo and they'll have my business for the long-term. More
by SoarerZ30
Employees Worked With
Harrison Murphey
October 22, 2023
Did a Good job on my car , my brake now is smoothly every time I try to put my foot on brake penal. time I try to put my foot on brake penal. More
by SOPHIE
Employees Worked With
