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Longo Toyota of Prosper

Prosper, TX

4.9
1,427 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,427 reviews

May 28, 2023

Always fast service and answer all the questions I have! I always come here for maintenance. More

by samcobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Longo Toyota of Prosper responded

Thank you for visiting our service dept and delighted knowing of the caring attention Weston and the svc team @ Longo Toyota of Prosper provided. Make it a great day and hurry back

May 28, 2023

I highly recommend Longo Toyota. My salesperson, David Wilmoth was absolutely the best person I have ever dealt with while purchasing a vehicle. He helped me with my purchase of a ne More

by Whitener
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wilmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a brand | dealer and we're honored @ Longo Toyota of Prosper you've chosen us to handle your auto care needs.

May 24, 2023

Wonderful service! My service advisor Mr Ranzer was very kind and knowledgeable and extremely helpful. I would definitely refer this dealership to anyone looking for se More

by jjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Longo Toyota of Prosper responded

Thank you for being the most important part of our business and we're honored to serve you -Team Longo

May 23, 2023

They did a great job ! ! Thank you for all the service you provided in a timely manner More

by quinnjw4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Longo Toyota of Prosper responded

Thank you for your rating & review -Team Longo

May 23, 2023

Tony worked relentlessly to get me a 2023 Toyota 4Runner TRD Pro, which is an extremely difficult vehicle to obtain in this market. He was always quick to return my calls and follow up with information abou More

by KN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Longo Toyota of Prosper responded

Congratulations on your brand new Toyota 4Runner - nice job - Team Longo

May 19, 2023

Dean was very helpful and friendly . Oil change was finished including car wash in about 1 hr. More

by ajswens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
May 19, 2023 -

Longo Toyota of Prosper responded

We're honored to serve you @ Longo Toyota of Prosper

May 18, 2023

Great Service, phenomenal group of people from sales to service. Go see Mike Lankford if you need a vehicle! More

by Marta S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince TalPlacido, Stephen Wedderburn, Mike Lankford
May 18, 2023 -

Longo Toyota of Prosper responded

Congratulations on your recent purchase from Longo Toyota of Prosper and delighted knowing Mike and the Sls team took wonderful care of you

May 15, 2023

Resolved Fixed Satisfied Accommodating Courteous Waiter Ontime Pleased Enjoy Clean WiFi Discount Happy Liked Outstanding More

by barry.verzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Salvo
May 15, 2023 -

Longo Toyota of Prosper responded

Thank you Barry for the kind posting on DealerRater and please hurry back - Team Longo

May 13, 2023

Have 2 issues that can not be resolved since owning car. Service tried but no one seems to be able to fix problems. Tech did call about something to try for radio issue. Parking brake issue still unresolved More

by kfisher1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Stewart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecilia Kaldawi
May 15, 2023 -

Longo Toyota of Prosper responded

Please know if you have any unanswered question, please know Cecilia and or Billy are always here to listen

May 12, 2023

Everyone was very nice and helpful Did not take very long and they provided a rental car at no charge More

by Kingstrawberry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Longo Toyota of Prosper responded

Thank you for stopping by our service department @ Longo Toyota of Prosper

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