Longo Toyota of Prosper

Tony went above and beyond to help us get exactly what we were looking for. He listened, helped, and advised. I have never had such a good experience buying a car! Thank you Tony! were looking for. He listened, helped, and advised. I have never had such a good experience buying a car! Thank you Tony! More

I am writing to commend the exceptional service provided by your sales associate, Matthew Bennett (Matt), during my recent visit to your dealership. After a disappointing and unhelpful experience at another by your sales associate, Matthew Bennett (Matt), during my recent visit to your dealership. After a disappointing and unhelpful experience at another Toyota dealership, Matt’s professionalism and dedication stood out remarkably. At the previous dealership, I inquired about a black-on-black hybrid RAV4, only to be directed to the lot without further assistance. When I confirmed none were available, the associate offered no additional help. In contrast, when I arrived at Toyota Longo and shared my needs with Matt, he immediately acknowledged that the specific model wasn’t on the lot but took proactive steps to assist me. He walked me to the used RAV4s, offered a test drive to ensure I liked the model, and proposed options like transferring a vehicle or checking incoming inventory. His initiative and willingness to go above and beyond made all the difference. Throughout the process, Matt was highly communicative, keeping me updated on new inventory arrivals. His professionalism, attentiveness, and genuine desire to help made my experience truly outstanding. Thanks to Matt, I am unlikely to return to my local Toyota dealership and will enthusiastically recommend him to anyone looking to purchase a Toyota. Please recognize Matt for his exceptional service. He is a true asset to Toyota Longo of Prosper. Sincerely, Rod Diaz More

Just completed the 20K mile service on my 1 year old truck. Had a few minor things repaired through warranty, and things unable to duplicate. All that to say…….I am in tune with my vehicles and admi truck. Had a few minor things repaired through warranty, and things unable to duplicate. All that to say…….I am in tune with my vehicles and admittingly, am a picky customer and I can be annoying. Kenneth James is as cool as a cucumber with me. He is the utmost professional when helping me and never acts bothered by me or my concerns. He is always willing to get me in the door, on the schedule and repaired and back on the road. Thank you Kenneth for your consistent professionalism and excellent customer service, for me! More

The do call him "Superman" for a reason. He told me the deal would be quick, and he delivered on his promise. Tony ensured I got a solid deal on my trade and worked with me on getting the be He told me the deal would be quick, and he delivered on his promise. Tony ensured I got a solid deal on my trade and worked with me on getting the best deal he could on a new Land Cruiser. Bonus is this dealership does not have add-ons or any pressure to upcharge for other things. Highly recommended and I hope to do business with Tony and Longo Toyota in the future. More

Kenneth is an absolute rock star! He always goes the extra mile to accommodate me. He always goes the extra mile to accommodate me. More

Tony was top tier service, more than grateful for helping me out finding and getting the best car possible. If I was to ever come back to the dealership not doubting one second and going straight to Tony. me out finding and getting the best car possible. If I was to ever come back to the dealership not doubting one second and going straight to Tony. More

Tony is super quick, with no unnecessary negotiations, and a great guy. Definitely recommend him when both buying and selling. and a great guy. Definitely recommend him when both buying and selling. More

Chad and Tony helped me get into a nee car. They worked tirelessly to make sure what i wanted and what i needed. I appreciate them and i recommend Longo Toyota to everyone. They worked tirelessly to make sure what i wanted and what i needed. I appreciate them and i recommend Longo Toyota to everyone. More

Exceptional attention and takes care of everything you need, always very friendly with a big smile to help and advise you. Thanks 🙏🏻 need, always very friendly with a big smile to help and advise you. Thanks 🙏🏻 More

Tony was super helpful in helping me to find a truck to suit my families needs at the right price. He worked quickly with me and went to bat to get us the best deal possible on our trade and on the new veh suit my families needs at the right price. He worked quickly with me and went to bat to get us the best deal possible on our trade and on the new vehicle. I would highly recommend working with Tony if you come into the Longo Prosper dealership. We had a great buying experience. More