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Longo Toyota of Prosper

Prosper, TX

4.9
1,527 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,527 reviews

April 27, 2023

Excellent customer service, prompt, efficient and knowledgeable. They have a reception area that is like a retreat, big sofa chairs, work areas, complimentary lattes, tea, coffee and bottled water. B More

by FW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Longo Toyota of Prosper responded

We never want you going anywhere else but Longo Toyota of Prosper - Thank you for visiting our dealership and hopeful we will see you soon.

April 27, 2023

This dealership and Tony were so hospitable and knowledgeable and were willing to work with us throughput this process. More

by Mills
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Longo Toyota of Prosper responded

We couldn't agree with you more about Tony, he's certainly one of the many reasons why Longo is Longo. Make it a great day and enjoy what you drive

April 25, 2023

Tony is a great Salesman! That’s why he as all of the awards on his desk. More

by singledaddy9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Longo Toyota of Prosper responded

We're honored to serve you and Longo Toyota of Prosper and THANK YOU for being the most important part of our business

April 25, 2023

Thank you Dean and Longo Toyota for the excellent customer service I received on April 24th. Dean was very helpful and knowledgeable. Thank you again! I appreciate your hospitality! More

by Jacquie.designer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
Apr 25, 2023 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper we're honored to serve you and delighted to read the caring attention provided by Dean and the Svc team @ Longo. Make it a great day and hurry back

April 23, 2023

I’m thankful for straightforward pricing and friendly service! They made it an easy process for our family! More

by jennymsilva85
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Longo Toyota of Prosper responded

Thank you for stopping by Longo Toyota of Prosper and allowing us to serve you - Enjoy what you drive and welcome to the Longo Family

April 20, 2023

Professional & courteous service each time we put our vehicles for service. Keep up the good work! More

by DannyN409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Longo Toyota of Prosper responded

Thank you for being the most important part of our business.

April 20, 2023

The staff has a warm welcome and great communication. Also they are very professional. The waiting home is very comfortable. More

by Claudio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
Apr 20, 2023 -

Longo Toyota of Prosper responded

We're honored to serve you - Team Longo

April 18, 2023

Staff is very friendly and efficient. Have had my vehicle serviced there twice since I moved to the area - couldn't be happier with the service. More

by eldonrondab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a servicing dealer and we're honored @ Longo Toyota of Prosper to handle your auto care needs.

April 18, 2023

Very service oriented. They are trustworthy and efficient. I am very comfortable with their service More

by debbiebeerley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Longo Toyota of Prosper responded

Thank you for this kind posting on DealerRater and we'll make sure Doug receives a copy, it's certainly going to make his day - Team Longo

April 17, 2023

I can’t say enough about the service provided by Billy Stewart, Tony Bailey, and the entire Longo Toyota of Prosper Team! I’ve been coming here since they opened and will continue coming back because the More

by Jim Wiberg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Longo Toyota of Prosper responded

Thank you Mr. Wiberg for this amazing posting on DealerRater and we're certainly honored to serve you - Make it a great day and hurry back

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