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Longo Toyota of Prosper

Prosper, TX

4.9
1,390 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,390 reviews

February 15, 2022

We bought a beautiful 4 Runner today and Tony Bailey made the process super easy. My husband reached out earlier telling him what we would like to see and he found it! Tony is very friendly and not pushy at More

by Toyota fam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - CONGRATULATIONS on your beautiful Toyota 4Runner - boy now that's a beauty. We know you have many choices when selecting a brand | dealer and we're all so honored you've chosen Longo to handle your car care needs. Enjoy what you drive. Team Longo

February 15, 2022

Tony was knowledgeable, responsive, and very helpful throughout. He made the buying process very smooth and pleasant. I highly recommend him. More

by hjmann
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Longo Toyota of Prosper responded

Thank you for the 5-Star DealerRater posting and delighted to read of the caring attention provided by Tony and the team @ Longo Toyota of Prosper. Enjoy what you drive and keep spreading the word about Longo | Tony, we can never have enough business.

February 13, 2022

Tony was so friendly, knowledgeable and helpful when I bought my car. He did a thorough job of explaining the process, making it quick and efficient. Tony made it an all round positive experience. More

by clmedlock1950
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Longo Toyota of Prosper responded

Enjoy what you drive and welcome to the Longo Family

February 12, 2022

Quickly did my State Inspection!!Have to come back this Quickly did my State Inspection!! Have to come back this week to check my window washer tank and what the service men need to order to put in a new t More

by Judy Pickett
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
Feb 14, 2022 -

Longo Toyota of Prosper responded

Thank you for taking time out of your day to share your service visit @ Longo Toyota of Prosper on DealerRater. We know you have many choices when selecting a servicing dealer and we're honored to serve you. Team Longo

February 10, 2022

This is a very well organized dealership that does excellent work. I have used them for three years, snd have been very satisfied with their customer service and their service on my vehicles. More

by George S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecilia Kaldawi
Feb 10, 2022 -

Longo Toyota of Prosper responded

Thank you for all the loyalty you have to our company and delighted to the team continues to exceed your expectations. Have a wonderful upcoming Super Bowl weekend and hurry back - Team Longo

February 09, 2022

Tony Bailey was great throughout the sale, his follow up after the sale was even better I will buy my next vehicle from Tony. He did a fantastic job completely happy with my 4 Runner. Thanks More

by dmw522
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Longo Toyota of Prosper responded

We couldn't agree with you more about Tony, he's certainly one of the many reasons why Longo is Longo. Thank you for being the most important part of our business & enjoy what you drive - Team Longo

February 07, 2022

Superman did great. In and out with no issues. F&I was quick and efficient. All cash and no hassles. More

by Marknrh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison Murphey
Feb 07, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you and from all of us @ Longo Toyota of Prosper - CONGRATULATIONS.....

February 02, 2022

Always responsive and listens to my concerns. Helpful, diligent and does a great job. Will highly recommend More

by sanghiarti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Longo Toyota of Prosper responded

Thank you for entrusting the team @ Longo Toyota of Prosper with your servicing needs. Please stay safe the weather is going to get pretty ugly in Texas.

February 01, 2022

Great service constant updates on the status of my vehicle friendly and helpful staff very clean store More

by Gavindelacuadra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Longo Toyota of Prosper responded

Thank you for choosing Longo Toyota of Prosper | Kenneth for your servicing needs. We're pretty lucky to have him on our team. Make it a great day and Happy February 1st - Team Longo

February 01, 2022

I enjoyed working with Olu, he made the process easy and flawless. He is also very knowledgeable and has good customer service.I was able to get the car that I wanted! More

by eve.gachui
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Olu Betiku
Feb 01, 2022 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - CONGRATULATIONS on your recent purchase. We're so delighted to read of the caring attention provided by Olu, he's certainly one of the many reasons why Longo is Longo. Enjoy what you drive

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