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Longo Toyota of Prosper

Prosper, TX

4.9
1,427 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,427 reviews

February 09, 2021

Great job and hard work on helping me with getting approval. For the most part the experience was satisfactory. Only got 1 key and trying to locate wheel locks More

by Ericsampract
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Hoss
Feb 09, 2021 -

Longo Toyota of Prosper responded

We appreciate your feedback shared on DealerRater and encourage you to keep working with Vincent on the wheel lock matter. Team Longo

February 09, 2021

Awesome service. Best experience Can’t say enough about my experience. Great group of people. I would recommend this team to anyone. Thank you so much More

by Chuck.mikel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Orsburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Pan
Feb 09, 2021 -

Longo Toyota of Prosper responded

Thank you for entrusting us with your car care needs. From all of us at Longo Toyota of Prosper - Stay safe and hurry back - Team Longo

February 09, 2021

Thank you for making buying a truck so easy! Vincent was great and made the whole process so simple. I highly recommend buying your next vehicle from Longo Toyota. More

by Ice Family
Recommend Dealer
Yes
Employees Worked With
Vincent Hoss
Feb 09, 2021 -

Longo Toyota of Prosper responded

Enjoy that beautiful truck and welcome to the Longo Family!

February 08, 2021

Such an amazing experience especially with being out of state. Very helpful, patient, and straight forward. If you are torn between different dealers on the same vehicle, go with Vincent and this dealershi More

by martinw2579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Hoss
Feb 08, 2021 -

Longo Toyota of Prosper responded

Happy Monday and THANK YOU for the smile today at Longo Toyota of Prosper. We know you have many choices when selecting a brand | dealer and honored you've chosen us to handle your car care needs. Enjoy what you drive and hurry back! Team Longo

February 06, 2021

Tony was awesome got me a deal done when I wasn't sure it could happen. Friendly, honest, courteous and upfront. What more is needed More

by rodneyshewell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex in finance
Feb 08, 2021 -

Longo Toyota of Prosper responded

THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater - So delighted to read of the caring attention provided by Tony and the team at Longo Toyota of Prosper. Make it a great day and enjoy what you drive. Team Longo

February 05, 2021

Vincent was very helpful finding a specific vehicle for me. Given the end of the life cycle and individual specification that I wanted, we knew it would be difficult. Unfortunately we weren’t able to sou More

by btmar4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Hoss
Feb 04, 2021 -

Longo Toyota of Prosper responded

Thank you for taking time to share your view about Vincent on DealerRater. We hope that you find the vehicle you're looking for but if you're not, remember we're always here and have a great inventory to select from. Make it a great day and please stay safe - Team Longo Toyota of Prosper

February 04, 2021

My wife and I were not looking to get a vehicle anytime soon. However, with a recent issue with one of our current vehicles, a new vehicle was needed. Vincent Hoss was very patient and was knowledgeable ab More

by Caseymcgregor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bliss , Vincent Hoss
Feb 04, 2021 -

Longo Toyota of Prosper responded

What a great way to end our day at Longo Toyota of Prosper - THANK YOU for such a kind-hearted review on DealerRater. We're so honored that you and your wife selected Longo to handle your car care needs. I will make sure that Vincent & Alex receive a copy of this review, I know it's going to make their day, it certainly has made mine. Stay safe and enjoy what you drive. Kary Loefler Guest Relations Director

February 03, 2021

Friendly, quick service, no surprises and a full multi point inspection review at the end. Sorry, I can’t think of more to make 25 words? More

by Randy.reida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Longo Toyota of Prosper responded

Thank You for entrusting Longo with your car care needs. We are delighted you have rated your experience 5 Stars. We want you to know we are always here for you. Make it a great day and stay safe. Team Longo

February 02, 2021

Olu was very friendly and upfront about the price of the car. I was really happy with the out-the-door price as compared to other offers we had at other dealerships. He was also very patient, easy to commun More

by 2021corolla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olu Betiku
Feb 04, 2021 -

Longo Toyota of Prosper responded

First I want to start by saying Congratulation on your beautify 2021 Corolla. We at Longo of Prosper Thank You for entrusting us with your car buying experience. Glad to read you were well taken care of and you had an excellent experience. We are here to serve you when ever you need us. Welcome to the Longo Family Laura Montes Guest Relations Supervisor

February 02, 2021

By far the best car purchasing experience we have had. They listened to what we wanted and was a very easy process. Would refer them to all. More

by KrysRay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Hoss
Feb 04, 2021 -

Longo Toyota of Prosper responded

Thank you for your 5 Star review on DealerRater. We are so thankful you have selected Longo for your car care needs. It's great to read you had an easy process with your vehicle purchase. Tell your friends and family about us, we love referrals. Laura Montes Guest Relations Supervisor

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