Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Longo Toyota of Prosper - Service Center

Prosper, TX

4.9
420 Reviews
Call Service Center (469) 296-4553

420 Reviews of Longo Toyota of Prosper - Service Center

Sort by
August 02, 2023

Professional, courteous and friendly team. They provide reliable and timely service. Definitely my preferred dealership for service and repairs. More

by Deeja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2023 -

Longo Toyota of Prosper responded

Thank you for visiting Longo Toyota of Prosper Svc Dept.

July 29, 2023

Great service and team. Appointments are easy to schedule and wait isn’t long. Would recommend. More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Longo Toyota of Prosper responded

Thank you for the shout out on Dealerrater and delighted to read of the caring attention provided by Kenneth and the Svc team @ Longo Toyota of Prosper

July 26, 2023

The team members are friendly and have integrity. They did not recommend anything that was not necessary. More

by Nicole from Frisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2023 -

Longo Toyota of Prosper responded

Thank you Nicole for driving to Prosper and visiting our store @ Longo Toyota. We know you must have passed a few dealers and we're honored you've selected Longo | Weston to handle your auto care needs. Make it a great day!

July 25, 2023

They are so friendly, professional and make feel great on every visit. Also, let me add that I drive 4 hours to let this wonderful dealerships awesome service. Kathy Long Haughton, Louisiana More

by KatLong59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a servicing dealer and we're honored you've selected Longo Toyota of Prosper | Doug to handle your auto care needs.

Jul 25, 2023 -

KatLong59 responded

Longo/ Doug is the “BEST “ ever!

Jul 25, 2023 -

Longo Toyota of Prosper responded

We're smiling from ear-to-ear - TY so much

July 18, 2023

I can see the improvements a lot. People are very friendly there. That’s the reason I want to go to your place even though it’s far from my home. More

by Catherina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2023 -

Longo Toyota of Prosper responded

Thank you Catherina for sharing your viewpoint. Longo Toyota of Prosper is always working diligently on our processes so all our guests continue to enjoy their visits (sls|svc). Make it a great day!

July 14, 2023

Great people always very helpful they get you in and out & make you feel @ home! More

by frankleydecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
Report | Print
Jul 14, 2023 -

Longo Toyota of Prosper responded

Have a wonderful weekend and hurry back - Team Longo

July 12, 2023

Everything went very well except that they do not provide car wash as most Toyota car dealer does. Also they did not explain very well of the job that was done to my truck More

by donnielflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Longo Toyota of Prosper responded

Thank you for sharing your viewpoint and we would like to extend our apologize for the lack of communication your visit may have been. The reason why were not able to wash your truck was due to the equipment that was in there. One of our svc team members will be in contact with you to discuss this directly. Thank you for helping us be a better ran company today and in the future

July 12, 2023

Fantastic! ! "Weston" is the best & he has helped me since 2019 when I bought my Rave 4! Longo is excellent for maintenance & Purchasing a Toyota ...wonderful More

by Clyde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kary Loefler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Palencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Clyde responded

Excellent Company! I bought my first car from Longo in 2019! Every employee from Sales. Service & maintenance departments are professional, courteous, very helpful and friendly!! I have bought new cars from many dealerships in the past, but never had as "positive experience" in buying a car as I have with Longo Toyota including the continued required service/maintenance!! Weston & Billy have taken excellent care of me & my Toyota Rave 4 since 2019! I highly recommend Longo for new purchases and maintenance ...I can't imagine going to any other dealership!

July 01, 2023

Thanks Longo Toyota for repairing my RR Axle Seal under Warranty work from 10-13-22 Repair. More

by Andy S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Figueroa Toyota Certified Master Tech 5 Stars
Report | Print
Jul 03, 2023 -

Longo Toyota of Prosper responded

We're honored to serve you @ Longo Toyota of Prosper Svc Dept and please hurry back

June 29, 2023

great service, always keep the client updated on what's the status of the car and waiting time is reasonable More

by charlon
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2023 -

Longo Toyota of Prosper responded

Thank you for stopping by our Service Dept @ Longo Toyota of Prosper and delighted knowing Ken and the Svc team took wonderful care of you and your investment (car) - Hurry back

1
...
12
13
14
...
42