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Longo Toyota of Prosper - Service Center

Prosper, TX

4.9
451 Reviews
Call Service Center (469) 296-4553

451 Reviews of Longo Toyota of Prosper - Service Center

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November 25, 2021

Took my recently purchased FJ up for a once over and the service team did a great job of making sure it was road ready and safe for my son to drive More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2021 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater about your Svc visit to Longo Toyota of Prosper. Glad to read of the caring attention provided by the Team. Have a great week and hurry back - Team Longo

November 25, 2021

The best salesman I never know!. Take all details in the sales and you get your car. Good for you, my friend More

by andreskossuth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2021 -

Longo Toyota of Prosper responded

THANK YOU for the kind posting on DealerRater and for entrusting Longo Toyota of Prosper | Tony with your auto care needs. Have a wonderful rest of the week and hurry back - Team Longo

November 19, 2021

Responsive to vehicle needs. Service completed within an hour. Warranty coverage saved $300. Explained repairs. More

by Rbaikie1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2021 -

Longo Toyota of Prosper responded

Happy Friday and Thank you for the shout out on DealerRater - we're honored to serve you - Team Longo

November 19, 2021

Excellent prompt and courteous service. Honest talk about good and bad news associated with your ride. I trust these folks. More

by Lab Daddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
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Nov 19, 2021 -

Longo Toyota of Prosper responded

We're honored to serve you and from all of us @ Longo Toyota of Prosper, please have the Merriest of Holidays and hurry back

November 09, 2021

Great facility. They always take good care of me when I come in for my vehicle maintenance. Very friendly and knowledgable staff. Large comfortable spaces to wait for service to be completed. More

by Rett.Hamby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2021 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper, we're honored to serve you and we will make sure Doug receives a copy of this, we know it's going to make his day - Hurry back - Team Longo

November 06, 2021

Best dealership and staff thanks again Longo Toyota team for excellent customer service and small wait time More

by Natew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2021 -

Longo Toyota of Prosper responded

Thank you for sharing your viewpoint on DealerRater and couldn't agree with you more about David Araujo, he's certainly one of the many reasons why Longo is Longo -

November 06, 2021

Great service as always, Dave keep me informed along the way, in between my naps! More

by neymanenator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2021 -

Longo Toyota of Prosper responded

Thank you for coming to our Service Dept and delighted to read of the caring attention provided by David and the team @ Longo Toyota of Prosper. Make it a great day and hurry back

November 04, 2021

JJ at Customer Service Advisor took his time and showed me some features that my Corrola had to offer. My warranty oil change was very quick! More

by tinanorton2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
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Nov 04, 2021 -

Longo Toyota of Prosper responded

Good Afternoon Ms. Norton, from all of us @ Longo, we're honored to serve you - Call us if you need us, were' always here to listen

November 03, 2021

They don't try to sale you anything you don't need when you go in for service. Their service is worth the extra hour drive past closest dealer! More

by Bbbbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2021 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a servicing dealer and we're honored to serve you - Make it a great day and hurry back - Team Longo

November 03, 2021

Vey clean and service people very pleasant and informative and fast service. Would recommend to others More

by mj.scooter21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Maiden
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Nov 04, 2021 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - We're honored to serve you and hurry back

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