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Longo Toyota of Prosper - Service Center

Prosper, TX

4.9
431 Reviews

431 Reviews of Longo Toyota of Prosper - Service Center

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July 27, 2020

Doug was courteous and handled my appointment to my satisfaction. Ordered parts for my recall and called to schedule the appointment at a time convenient for me More

by Ken
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater and appreciate your efforts in recognizing one of our team members, Doug! Have a great evening.... Team Longo Toyota of Prosper

July 25, 2020

I’ve been using your great dealership since it opened and its always been a great experience from arriving to driving home. David Araujo is simply the best! More

by CharlesV
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Longo Toyota of Prosper responded

Thank you for starting our Monday off with a smile and cannot wait to share this with David and the team. Make it a great day and thanks again for sharing your Longo Toyota of Prosper experience. Team LTP

June 20, 2020

Great service and really knowledgeable staff! So glad you are in Prosper now and Doug Ranzer in service is top notch! Doug is a consummate professional with exemplary work ethic and it shows! More

by chadgill8
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service technicians were very helpful as well
Jun 22, 2020 -

Longo Toyota of Prosper responded

THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater and welcome to the Longo Toyota of Prosper Family! Team LTP

May 26, 2020

Great service and friendly staff. Maintenance on the vehicle was fast and they even offered to pick up and drop me off via Uber. Great overall experience. More

by Franky.delatorre83
Recommend Dealer
Yes
Employees Worked With
Francisco "Cisco" Jimenez
May 27, 2020 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater.... Sincerely - Team Longo

May 24, 2020

Every point of contact at Longo Toyota from check in, review of service reports, to getting the job done was handled professionally. I'm extremely satisfied. More

by Joseph.
Recommend Dealer
Yes
Employees Worked With
DAKOTA BURNS
May 25, 2020 -

Longo Toyota of Prosper responded

Thank you Joseph for the shout out on DealerRater and appreciate you entrusting us with your car care needs. - Please have a safe Holiday - Team Longo

May 20, 2020

Service was overall good except I wish they offer to loan you a car while your car is being serviced at the shop. My car was sent to Toyota to fix a “ recall” issue. When my husband’s car had the same issue More

by MParedes
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Longo Toyota of Prosper responded

Thank you for your feedback and it has been shared with our Service Mgmt team. Team Longo

April 14, 2020

Excellent service and was very pleasant. I work at headquarters but if I ever need services again while away from work I would definitely recommend Longo! More

by Smithers71
Recommend Dealer
Yes
Employees Worked With
DAKOTA BURNS
Apr 14, 2020 -

Longo Toyota of Prosper responded

WOW - thank you so much for the shout out on DealerRater and appreciate your efforts in recognizing one of our team members. I will make sure that Dakota receives a copy of this review, I know it's going to make their day, it certainly has made mine. Stay Safe! Kary Loefler Guest Relations Director Longo Toyota of Prosper

April 02, 2020

Service was fast and the staff was very friendly. They went over the service items when I was checked out. They even washed my truck. More

by Todd
Recommend Dealer
Yes
Employees Worked With
Francisco "Cisco" Jimenez
Apr 02, 2020 -

Longo Toyota of Prosper responded

Hi Todd - It's Longo Toyota of Prosper wanting to say THANK YOU for entrusting us with your car care needs. Please be safe and hope to see you soon in service - Team Longo

March 23, 2020

Efficient, clean, welcoming, caring and great dealership to bring my car for service. It’s a little trip for me to go but worth the effort for the service that is received and Doug Ranzer is the best that I More

by Daniel Tracy
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Longo Toyota of Prosper responded

Happy Monday Mr. Tracy and hope this review finds you well. From all of us at Longo Toyota of Prosper we wanted to say - THANK YOU for entrusting us with your car care needs and putting a smile on our face. I will make sure that Doug and the team receives a copy of this review, I know it's going to make their day, it certainly has made mine. Please stay safe! Kary Loefler Guest Relations Director

March 12, 2020

Excellent service and very helpful and professional. The service department takes the time to listen to you and really help you make the best decisions and you feel confident about the decision. More

by Vivien
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco "Cisco" Jimenez
Mar 13, 2020 -

Longo Toyota of Prosper responded

Thank you Viven, for the shout out on DealerRater and we can't wait to see you in another 5K miles or 6 months.... Be safe and hurry back! Team Longo Toyota of Prosper

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