Longo Toyota of Prosper - Service Center

12-10-24/Tuesday/0800 CT Installed Front RT & LT Control Arm Bushings (never been replaced) & Aligned all 4 wheels on my 2000 Tundra I bought new August 2000, almost 25 years ago… have kept in immaculate co Arm Bushings (never been replaced) & Aligned all 4 wheels on my 2000 Tundra I bought new August 2000, almost 25 years ago… have kept in immaculate condition both Cosmetically and Mechanically..runs smooth, quick and fast..all updates completed as needed when needed by only Toyota equipment and by Certified Master Techs! Test Drove home ..was smooth with great tight steering that accepted bumps in road well… didn’t need new Shocks..still have original shocks. Overseeing my 2000 Tundra needs at Longo Toyota of Prosper in Prosper, Tx, is a Trio of the best Toyota Employees that can be found: Billy Stewart: Manages (over 20 years experience) hands on all Service & Garage Employees working closely with each all in unison for a totally exceptional outcome job in the servicing of my vehicle! Billy’s work & knowledge is Impeccable combined with his great Character of Integrity, Honesty and Friendliness which make for a Pleasant Experience! Josh Astetter: Toyota Quality Specialist Certified Master Tech (has many years of experience as a Master Tech knows every detail about my Tundra and how to keep it at Optimum Performance and Running Condition. His Character and work is impeccable and matches Billy’s Traits! Kenneth James: Toyota Certified Service Representative who completes the Trio working to always complete my task needed to repair my Tundra. He was hired personally by Billy so you know he is in line with the same positive Traits listed above for Billy Stewart and Josh Astetter! They all work great together with Kenneth scheduling all my needs and making sure parts are in stock before scheduling my work… He explains in detail what work was performed and provides reasonable cost for the job completed. I highly recommend Longo Toyota of Prosper for buying and servicing all Toyotas… their honesty combined with very knowledgeable experienced employees makes for a pleasant visit.. they are the best Toyota Dealership I have ever had for all my Toyota Vehicles through my 50 years of ownership of the most reliable vehicles on the market…my 25 year old Tundra a shining example of that! Thanks Longo Toyota of Prosper Tx and Billy Stewart and with the best dealership employees around! Andy Solomon More

Friendly, thorough and very customer oriented. Clean facilities, never pushy and always willing to guilt explain suggested service. Clean facilities, never pushy and always willing to guilt explain suggested service. More

Seth was phenomenally good. He took care of everything very promptly. Kept me totally informed. He took care of everything very promptly. Kept me totally informed. More

Timely. Candid advice. Good area to hang around and do your work while waiting for the car to be serviced. Candid advice. Good area to hang around and do your work while waiting for the car to be serviced. More

They had very prompt and courteous service. They fixed our tire issue right away. I would recommend them They fixed our tire issue right away. I would recommend them More

I’ve been going to this dealership for years now and I’d highly recommend it. Recently I had the state inspection completed. I want to thank Weston Wallace my advisor during the visit. He went above and highly recommend it. Recently I had the state inspection completed. I want to thank Weston Wallace my advisor during the visit. He went above and beyond to help answer my questions on a busy day! I keep getting a clicking noise that he diagnosed with additional help from technicians. Also patiently answered my questions on AC on my Prius. Overall great professional attitude and I would give Weston Wallace 10/10 Stars. ⭐️ Thanks! Darsh More

It’s Always a great experience at Longo Toyota of Prosper. I highly recommend them Prosper. I highly recommend them More

Great customer service and feel valued when greeting my vehicle serviced. Highly recommend this dealership. vehicle serviced. Highly recommend this dealership. More

The staff were friendly, and the service was done in less than an hour. The waiting room was nice and clean. than an hour. The waiting room was nice and clean. More

Great costumer service. They don't sell you over-selling services that your car doesn't need. They don't sell you over-selling services that your car doesn't need. More