1,241 Reviews of Longo Toyota - Service Center
Extremely easy process in and out of service in timely manner . Comfortable waiting area and Starbucks . Love the service and everyone makes you feel like a v.I.p. manner . Comfortable waiting area and Starbucks . Love the service and everyone makes you feel like a v.I.p. More
Customer service are friendly, the repairs are good and done on time, I like Longo, they call me make sure I know about my car have a safety recall, and set up the appointment for the repair. done on time, I like Longo, they call me make sure I know about my car have a safety recall, and set up the appointment for the repair. More
Matthew Menendez is awesome! He was very professional, courteous, and expedited my process. I travel 50 plus miles and always end up back at Longo Toyota because of the exceptional service that I receive courteous, and expedited my process. I travel 50 plus miles and always end up back at Longo Toyota because of the exceptional service that I receive each and every time. Thanks, Matthew. God Bless, Taksas. More
This was a longstanding issue and I am really impressed and thankful of how your guest relations supervisor Laura Montes resolved the issue. Thanks, Laura! and thankful of how your guest relations supervisor Laura Montes resolved the issue. Thanks, Laura! More
He was really specific about the needs of the car very pleased with him, he was really nice explaining the need of my car. Thank you pleased with him, he was really nice explaining the need of my car. Thank you More
We had at 8 AM appt and it took almost 5 hours for a standard tune up. Then the car wash dislodged our weather strips.LONGO was a disaster today. No apologies no restitution. will not go back. Horrible standard tune up. Then the car wash dislodged our weather strips.LONGO was a disaster today. No apologies no restitution. will not go back. Horrible service. More
My Technician was Danny Guerrero, I took my car for the recall & wash and wax. Danny was an excellent and ver professional gray employee. Thank you for great services. recall & wash and wax. Danny was an excellent and ver professional gray employee. Thank you for great services. More
Brought our Camry for its complimentary 5,000 mile service and met Daniel Lopez, I was in a hurry to make it to my next appointment and Daniel, Adrien, and Naomi (cashier) returned my car in a timely service and met Daniel Lopez, I was in a hurry to make it to my next appointment and Daniel, Adrien, and Naomi (cashier) returned my car in a timely manner even though they were all busy. Excellent customer service was provided and I couldn't be happier. Very friendly, helpful and knowledgeable staff. Thank you all for your excellence. will be back soon. Best dealership I have ever been to!!! More
Vehicle was serviced at a timely mannerService rep was Vehicle was serviced at a timely manner Service rep was very helpful. Very detailed with explaining what was required. Didn’t miss any of my concerns Vehicle was serviced at a timely manner Service rep was very helpful. Very detailed with explaining what was required. Didn’t miss any of my concerns with the vehicle. More