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Longo Toyota - Service Center

El Monte, CA

4.7
964 Reviews

964 Reviews of Longo Toyota - Service Center

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December 22, 2022

Exceptional service from check in with Albert to free coffee meeting and drive with lead mechanic and excellent customer service with shuttle service I will highly recommend Longo Toyota to everyone! More

by Ntappers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Mariscal
Dec 22, 2022 -

Longo Toyota responded

Thank you for the shout out on DealerRater and we're honored to serve you - Team Longo

December 18, 2022

Quick, efficient and understanding, this dealership knows what to do and how to do it. Their pricing is competitive for a lot of the services they offer. More

by mathewjacobs1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Longo Toyota responded

We're honored to serve you and please hurry back - Team Longo

December 13, 2022

Very easy to make an appointment. Was greeted with smiles at the dealership. Was riven clear direction on where to go to get service. The service Assistant/Daniel Perez was most helpf More

by bkwonger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Longo Toyota responded

Thank you for all the kindness you've mentioned in your posting and for the shout out and Happy Holidays - Team Longo

December 13, 2022

We're satisfied the service at Longo Toyota, every time we had the service at there and the advisor was friendly, the service was completed on time! More

by 88sisley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Thai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Longo Toyota responded

Thank you for the trust you have in our dealership and team - From all of us @ Longo Toyota, we wish you the Merriest of Holidays

Dec 13, 2022 -

88sisley responded

Thanks....Wish you all at Longo Toyota to have a Merry Christmas too!!

December 11, 2022

Daniel Perez always provides the greatest customer service! Love the attention to detail and the communication. Awesome work! More

by Elyzabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Longo Toyota responded

Happy Monday and thank you for the smile your posting has brought all of us @ Longo Toyota. We're honored to serve and please have the Merriest of Holidays

December 09, 2022

The folks at Longo are always quick and efficient. It’s a pleasure continuing to do business with them. More

by aschulsinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Longo Toyota responded

We're honored to serve you - Team Longo

December 07, 2022

On 12/6/22 - Longo Toyota staff and technicians provided an excellent professional and timely service that started with service writer Alberto Mariscal … The dealership site and building are clean well orga More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Mariscal
Dec 07, 2022 -

Longo Toyota responded

Thank you Charles for the shout out on DealerRater and delighted knowing our Svc team @ Longo Toyota (Alberto) took wonderful care of you and your investment (car). Please have the Merriest of Holidays and hurry back

November 29, 2022

Had great service at Longo Toyota with my advisor Edward Duran. He helped me with what I needed and always gives excellent customer service. More

by Ashley Velazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Duran
Nov 29, 2022 -

Longo Toyota responded

Thank you Ms. Velazquez for the 5-Star rating on DealerRater about your service visit @ Longo Toyota | Edward Duran. From all of us @ Longo Toyota, we wish you the Merriest of Holidays and hurry back

November 28, 2022

Customer service is always great here, they are usually always busy so make an appointment in advance if you do not like waiting. More

by Chief_michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Duran
Nov 28, 2022 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and we're so honored to serve you - Team Longo

November 28, 2022

Alex was very helpful and very friendly to me. He answer all my questions. I hope he will be the one will help me again in the future. I also will refer all my friends and families to ask for Alex More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Longo Toyota responded

Thank you for the 5 STAR REVIEW about your visit to Longo Toyota service and we're so delighted to read of the caring attention provided by Alex. Have a wonderful week and hurry back - Team Longo

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