Back

Longo Toyota - Service Center

El Monte, CA

4.7
1,271 Reviews

1,271 Reviews of Longo Toyota - Service Center

Sort by
March 01, 2024

JJ was awesome and he went above and beyond. He’s always on point with his customer service and customer care! I really appreciate how he takes his time with us his clients. He is so caring and More

by cguillen_76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Longo Toyota responded

Longo Toyota is so humbled after reading your review and we cannot wait to share this with JJ and his reporting Mgmt team. It's our honored to always serve you and so thankful you're okay after your bee sting, OUCH. Hurry back!

February 27, 2024

When my air conditioner is turned on there is a fast clicking noise noise near passenger side More

by Kagetora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wendy Nava Villagrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Longo Toyota responded

We know this matter is important to you, which makes it even more important to us @ Longo Toyota. Due to your screen name, we're unable to research your visit | vehicle in detail. At your convenience, please feel free to contact either our Guest Relations Dept and ask for Kary Loefler @ D: 626.580.6057 or E: kary.loefler@longotoyota.com or we encourage you to contact your service consultant to discuss this matter further. Thank you for your review!

February 26, 2024

Longo is a well organized and clean dealership, I’m never waiting long, and always leave satisfied More

by Myanire93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizette Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frances Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Longo Toyota responded

Thank you for all the trust you have in our company (Longo Toyota) and team (Lizette & Frances).

February 26, 2024

Brought my car in for service and they were able to finish my car quickly. More

by Ahernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Halawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Longo Toyota responded

We know you have many choices where you service your vehicle and thank you for allowing Longo Toyota to earn your business & trust. Make it a great day

February 26, 2024

I enjoy the service and attention given at the dealership by the whole staff onsite. More

by HAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurence Ruiz
Feb 26, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota service center

February 25, 2024

Fast service and excellent service. Great experience. I highly recommend Mr Perez as a service consultant More

by 50plascencia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Perez-Baez
Feb 26, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota service center and delighted knowing Joseph and the team took wonderful care of you during your visit.

February 24, 2024

I always service my cars at longo Toyota, and they are always provide excellent customer service and never had an issue with car services, always after being sercice, the car feels so smooth when you driv More

by maramiz90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan Ramirez
Feb 26, 2024 -

Longo Toyota responded

Thank you for always entrusting Longo Toyota with your auto care needs. Please stay safe with the upcoming rain approaching in California.

February 23, 2024

Service advisor was very straightforward about what had to be done to my truck, very concise and knowledgeable. When he said that the service will take about 1 1/2 hours, I received a text from him telling More

by melfer 321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bernal
Feb 23, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota service department and happy to know the time-frame of service exceeded your expectations. Have a great weekend and hurry back

February 23, 2024

Great place to do business . Will have all my Toyotas serviced here. Completely satisfied and happy More

by cookpuri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurence Ruiz
Feb 23, 2024 -

Longo Toyota responded

We never want you going anywhere else but Longo Toyota for your auto care needs. Have a great weekend and hurry back

February 22, 2024

I have been patronizing Longo Toyota for decades. I have confidence in their professionalism. Even though I live in a city with a Toyota dealer in town, I commute to Longo for vehicle service. More

by springh2obagel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Longo Toyota responded

Thank you for allowing us @ Longo Toyota Svc Dept to earn your business. Make it a great day

...
43
...