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Longo Toyota - Service Center

El Monte, CA

4.7
1,241 Reviews

1,241 Reviews of Longo Toyota - Service Center

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February 06, 2024

Dealership is good but they were unable to rectify my problem whereas I do constantly can feel it while driving the car. They should have identified the issue More

by ns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurence Ruiz
Feb 06, 2024 -

Longo Toyota responded

Our Service Manager, Danny Guerrero tried reaching you today (Feb 6, 2024) but was unsuccessful. At your convenience, please feel free to contact him @ D: 626.602.0547 or E: danny.guerrero@longotoyota.com. We look forward to hearing back from you

February 05, 2024

Great service, lots of people always go there but they manage to service all of the cars More

by Ochoaa509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Longo Toyota responded

Thank you for your review on DealerRater. We're honored to serve you - Team Longo

February 05, 2024

Great! Easily accommodated appt given! Comfortable waiting area. Jeffrey Tsao explained everything in detail friendly More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Longo Toyota responded

Thank you for entrusting Jeffrey & the entire team at Longo Toyota with your auto care needs.

February 04, 2024

Great service, fast and efficient the guy ethan was so helpful, he answered all my questions!!! More

by Florgonzalez16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Longo Toyota responded

Thank you for your review and feedback - Team Longo

February 04, 2024

Great service advisor and service. Not to long waiting for vehicle to be completed.Clean work More

by utilitybackflow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Longo Toyota responded

Thank you for entrusting the Team @ Longo Toyota with your auto care needs.

February 03, 2024

Great Service! Longo Toyota is the only dealer I trust with my vehicles. Bruce Herrera and David Lee are my go to. More

by Annisa.wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Longo Toyota responded

Thank you for your feedback on DealerRater. We're honored to serve you - Team Longo

February 02, 2024

amazing customer service! Very attentive and quick service. Always a pleasure going to this location More

by evelyncastillon93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Longo Toyota responded

Thank you for coming to Longo Toyota Svc Dept and we will see you in another 5K miles or 6M.

January 31, 2024

Had a great experience at Longo Toyota in El Monte. My advisor was super kind and helpful More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Valeanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Longo Toyota responded

Thank you for all the trust you have in our company (Longo Toyota) and team (James). Have a wonderful day, please stay safe, the rain is the way in Cali....

January 31, 2024

Efficient , friendly and professional service . I would recommend this dealership to family and my friends More

by Enriquel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Longo Toyota responded

Longo Toyota is smiling after reading your posting on DealerRater - Thank you Enriquel

January 31, 2024

The Best customer service you know why? They make everything easy and stress free for the customer. Thank You More

by gusjcampos75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zechariah Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bree'Ann Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Duran
Jan 31, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota's service department and happy the team took amazing care of you durng your visit.

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