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Longo Toyota - Service Center

El Monte, CA

4.7
1,232 Reviews

1,232 Reviews of Longo Toyota - Service Center

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January 31, 2024

The Best customer service you know why? They make everything easy and stress free for the customer. Thank You More

by gusjcampos75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zechariah Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bree'Ann Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Duran
Jan 31, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota's service department and happy the team took amazing care of you durng your visit.

January 29, 2024

Had a very good experience when I took my car in for regular service. I have been dealing with Albert Lopez for a few years now and he's always very courteous and helpful. He keeps me informed of the pr More

by lisgca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Longo Toyota responded

What a great way to begin our week @ Longo Toyota - Thank you Lisgca for your kindness and trust in our company and team (Albert). Make it a great day and hurry back

January 28, 2024

Excelente servicio,las personas que te atienden excelentes,tenemos mas 15 años con Longo Toyota 4 carros comprados en este diler. More

by Washington Arevalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Longo Toyota responded

Nos sentimos muy honrados de haber sido su concesionario elegido y muchas gracias por su constante lealtad hacia Longo Toyota.

January 26, 2024

I love coming to this dealer, it never disappoint. Every one is awesome and friendly More

by Juan.lcaballero2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Longo Toyota responded

We're humbled knowing we've earned your business @ Longo Toyota Svc Dept - Have a great weekend

January 25, 2024

Good service representative and I am pretty sure they are very professional services and quality. More

by ludong126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Longo Toyota responded

Thank you for coming to Longo Toyota's service department

January 25, 2024

Great customer service. Especially like that they pick your car up for service and return it More

by Lindatagami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Longo Toyota responded

What a great way to start off our Friday @ Longo Toyota. Thank you for the trust you have in our company & team.

January 22, 2024

Our service advisor Agustin was very thorough and informative, he did an excellent job in helping us with our car. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Longo Toyota responded

Thank you for sharing your review on DealerRater and we're so honored to serve you - Team Longo

January 21, 2024

Service department crew works as a team and goes above and beyond to satisfy customer. More

by Happy :-)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Nava Villagrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Longo Toyota responded

Thank you for your feedback and review. From all of us @ Longo Toyota, we're honored to serve you - Team Longo

January 20, 2024

Anthony Torres service advisor is awesome. Service all my vehicles with him. You won’t be disappointed. More

by Ted Cheu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Longo Toyota responded

Thank you for the shout out on DealerRater and we're honored to serve you - Team Longo

January 20, 2024

Longo is the only place I take my vehicle for service. They are professional, courteous, communicative and do excellent work! More

by leslie.lindemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Longo Toyota responded

Thank you for this wonderful posting, we're always here to take care of you and your auto needs - Team Longo

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