Back

Longo Toyota - Service Center

El Monte, CA

4.7
1,239 Reviews

1,239 Reviews of Longo Toyota - Service Center

Sort by
December 30, 2021

Overall amazing service. Alex was amazing, friendly and super knowledgeable about what needed to get done. More

by MorenaGArev87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota Svc Dept with your car care needs and have the Merriest of Holidays - Team Longo

December 28, 2021

Me dejaron muy preocupado después de decir que había un recall de los frenos y que ellos lo iban a cambiar pero al final no tienen la parte y me dejaron continuar usando el vehículo 🤔 eso deja mucho que d More

by rivas197830
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jenny Cabrera-Tellez
Dec 30, 2021 -

Longo Toyota responded

En este punto de este retiro, se considera un aviso provisional, por lo que Toyota no tiene una solución en este momento. Está seguro; Longo no le dejará salir si hay un problema de seguridad en su vehículo. Sin embargo, alguien de nuestro equipo se pondrá en contacto con usted para discutir este asunto más a fondo. Si alguna vez tiene más preguntas, no dude en comunicarse con su asesora de servicio, Jenny-Cabrera Tellez, o con nuestro equipo de Service Mgmt, ya que están aquí para responder a todas sus preguntas. Gracias

Dec 31, 2021 -

rivas197830 responded

Gracias a jenny Cabrera y sus manager por la pronta resolución a este momento mi vehículo está en Longo Toyota esperando la parte y actualmente tengo un carro cortesía de logo Toyota asta que me vehículo este listo 👍

December 25, 2021

Great service all the time, employees are always very nice and helpful. Service time great, they say it will be an hour and it is and hour no longer. More

by Lorenzo A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Tsao
Dec 27, 2021 -

Longo Toyota responded

Thanks Lorenzo for the shout out on DealerRater - We know you have many choices when selecting a servicing dealer and we're honored you've chosen Longo. We're happy to read of the caring attention provided by Jeffrey. Enjoy the rest of the week and Happy Holidays - Team Longo

December 24, 2021

Great service provided by Donavan! He was super helpful and helped me find the best deal on the service that I needed for my car! More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donovan Toledo
Dec 27, 2021 -

Longo Toyota responded

We're honored @ Longo Toyota to serve you and delighted to read of the caring attention provided by Donovan. Have a wonderful rest of the week and hurry back - Team Longo

December 23, 2021

Service was great and on time. I highly recommend Longo Toyota service to everyone in SoCal. More

by danmauch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto Mariscal
Dec 24, 2021 -

Longo Toyota responded

Thank you for the shout out on DealerRater. From all of us @ Longo Toyota, we're honored to serve you and please enjoy what you drive. Team Longo

December 23, 2021

Associate was sincerely helpful, not pushy, agrressive, etc. This inspired me to be very happy and willing to use my precious time to complete the survey. More

by Ksitigarbha
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Longo Toyota responded

Thank you Ksitigarbha for the kind posting on DealerRater and for entrusting Longo Toyota | Benjamin with your auto care needs. Glad to read you had an excellent experience. Have a wonderful weekend and Happy Holidays - Team Longo

December 22, 2021

Good service and professional adviser. I've been coming here for my car service for 20 years. Highly recommended for all your Toyota care More

by romeonatividad63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Jimenez
Dec 22, 2021 -

Longo Toyota responded

Wow 20 years of servicing with Longo Toyota. THANK YOU* THANK YOU* THANK YOU* for entrusting the team with your auto care needs. We're honored to serve you have a great day and Happy Holidays - Team Longo

December 15, 2021

Ecxelente people has longo Toyota El Monte you ask questions and get answers thank you More

by Mariza Trujillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annisa Wells
Dec 15, 2021 -

Longo Toyota responded

We're honored to serve you and from all of us @ Longo Toyota - Happy Holidays and hurry back

December 14, 2021

I love the El Monte Longo Toyota there fast when you go in service. When I went in to get my car the guy was amazing! More

by quinonesana2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Villagrana
Dec 15, 2021 -

Longo Toyota responded

Thank you for the shout out and rating about your svc visit @ Longo Toyota. We're honored to serve you - Happy Holidays!

December 11, 2021

The staff are very helpful and friendly. Johan has answered all my questions and even got me a loaner car since I have my daughter with me and it’s hard for us to get a ride back home. Thank you Longo More

by Benjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johan
Dec 13, 2021 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota with your auto care needs. Happy Holidays - Team Longo

...
96
...