Longo Toyota - Service Center

I was very disappointed with the service I received this 11/13/21 at Longo Toyota. I took my 2016 Toyota Camry for an Oil Change. I was called by service person I had signed the paperwork with, and he told 11/13/21 at Longo Toyota. I took my 2016 Toyota Camry for an Oil Change. I was called by service person I had signed the paperwork with, and he told me that the front right passenger tire had a nail in it and it was irreparable, I then proceeded to ask how much a new one would be. He said to find the same one and put it on will be $199.00. I then asked, "for one tire"? He said yes. I told him I didn't have that kind of money to spend, so I will take my car after the oil change, and thanked him. I went to a small mom & pop shop by my house and I stood watched everything and he pulled out a nail that that was no longer than 1/2 inch. The nail was mostly in the thread of the tire. He tested it and nothing leaking!!! I was in complete shock when he put it back and asked for $5 for what he had done. I feel like when a woman deals with a man about a car, we always are being taken advantage of in some way! In the past I was very happy going to Longo Toyota. But after this experience I will not be bringing my cars there or recommending this place to anyone I know. More

Always can count on Albert Lopez with my service and to keep my informed though out the whole process. Thanks. keep my informed though out the whole process. Thanks. More

I had a very pleasant servicerepresentative, Ben Z. I had a very pleasant service representative, Ben Z. assist me this weekend. One weakness of the process is that the only individual who went over I had a very pleasant service representative, Ben Z. assist me this weekend. One weakness of the process is that the only individual who went over the details of the service was the cashier who checked me out. Overall, a satisfactory visit but nothing special to make the long drive back to Longo, special. More

Great job to Danny and Paul Leblanck keep up the fantastic work Longo is the best dealer bar none. fantastic work Longo is the best dealer bar none. More

Great service! Thank you for your attention and kind treatment. This is my second new car from Longo Toyota . treatment. This is my second new car from Longo Toyota . More

They are very good with offering discounts. Love that they have a rewards system. Also always honest. Thanks for Lyft they have a rewards system. Also always honest. Thanks for Lyft More

Fred Williams is my go-to pre-owned salesman, and Noli Evangelista always takes excellent care of my vehicle's service needs. Repeat customer for life! Evangelista always takes excellent care of my vehicle's service needs. Repeat customer for life! More

Everything was good until I wanted to use a coupon that Longo offered through their website. I had to wait 5 minutes to get the coupon approved, which is ridiculous Longo offered through their website. I had to wait 5 minutes to get the coupon approved, which is ridiculous More

Longo Toyota I am here for the first time to repair and do maintenance. It was also introduced by a friend. Ethan Su received me and the service was warm and friendly 👍! To fully understand the process do maintenance. It was also introduced by a friend. Ethan Su received me and the service was warm and friendly 👍! To fully understand the process of using my car, thank him very much! Longo Toyota dare not say that it is in the whole of the United States, but it represents the authority of TOYOYA in the whole of California👍! Good service 👍! High level of service! Everything is in place in one step! It is commendable 👍! trustworthy! I will introduce all my friends who have Toyota cars to Longo for car maintenance. Thank you so much! Thank you so much 👍👍🙏🙏! More

I had an appointment today and Longo expedited it for me so I made it to the appointment on time. Lounge was great, with starbucks and subway, and Wi-Fi. so I made it to the appointment on time. Lounge was great, with starbucks and subway, and Wi-Fi. More