Lorenzo Buick GMC - Service Center

Clean and friendly staff Milka Alvarez was our sales associate and she was great, knowledgeable, and attentive. Showed how to initiate the OnStar in my vehicle and scheduled my service. Thank you Milka associate and she was great, knowledgeable, and attentive. Showed how to initiate the OnStar in my vehicle and scheduled my service. Thank you Milka More

Matt was great adviser,introduced himself immediately,asks me how he could help,and explains the process,listen to my concerns and gave a plan of action…expected time…no loaner was offered…. immediately,asks me how he could help,and explains the process,listen to my concerns and gave a plan of action…expected time…no loaner was offered…. More

Atención inmediata, tanto en ventas como de revisión post venta. Gracias por el negocio! Muy satisfecha venta. Gracias por el negocio! Muy satisfecha More

Terrible customer service. I went in for an oil change and when my car was returned to me I started having issues with it in the day to follow. First the check engine light tur I went in for an oil change and when my car was returned to me I started having issues with it in the day to follow. First the check engine light turned on and they told me it was the fuel sealant but it would take up to 4 days for diagnostics and no they can’t give me a loaner vehicle. So basically if I can’t get to work it’s my problem. I had to take my car back and couldn’t get the issue fixed, then I get a message stating I “missed my appointment”. The day after this appointment my car started having issues with the tire pressure after they did the tire rotation. My car was absolutely fine prior to getting it serviced here. Now it has all these issues that can’t even be fixed right away because it’ll take FOUR days and they can’t provide a loaner vehicle. More

Great service, very efficient and trustworthy, everyone was super friendly and helpful, I loved everything. was super friendly and helpful, I loved everything. More

The worker were very nice , whit excellent job, all the time in funtion of duty time in funtion of duty More

The service advisors, alexander and matthew are outstanding, always giving their all to make our visit completely well done. We strongly recommend lorenzo buick to all! outstanding, always giving their all to make our visit completely well done. We strongly recommend lorenzo buick to all! More

I received an excellent service. It has been the best in a long time. Great communication It has been the best in a long time. Great communication More

Came for an oil change and was immediately greeted by Mathew. Very courteous and helpful! Always a good experience when I bring my Buick to Lorenzo. Highly recommend. Mathew. Very courteous and helpful! Always a good experience when I bring my Buick to Lorenzo. Highly recommend. More

I had an exceptional experience at Lorenzo Buick in Doral. The service advisor: "Matthew Luetjen" was very helpful and professional. He helped me a lot with everything I needed. Not only him, but his c Doral. The service advisor: "Matthew Luetjen" was very helpful and professional. He helped me a lot with everything I needed. Not only him, but his colleagues were also very attentive. I definitely recommend this place. Excelente job. Congratulations... More