Lorenzo Nissan Ft. Lauderdale

I had 8am service appointment for my 2010 nissan sentra car was ready 9:30 car was washed and vacuum. car was ready 9:30 car was washed and vacuum. More

Terrance was great. Efficient and communicative. Team return my car washed in an acceptable time frame and I was able to return to work on time. Efficient and communicative. Team return my car washed in an acceptable time frame and I was able to return to work on time. More

I was able to drop off my car earlier than scheduled appt and was taken good care of by Craig. They washed my car also which was great and I didn't have to wait long and was taken good care of by Craig. They washed my car also which was great and I didn't have to wait long More

I have been a customer for More than 20 years. Service has been excellent and staff great. Service has been excellent and staff great. More

I want to extend a HUGE "THANK YOU" to Kenton Moore in sales. Kenton went way above and beyond what I expected, when I called to inquire about the vehicle. Kenton answered all of my questions honestly, an sales. Kenton went way above and beyond what I expected, when I called to inquire about the vehicle. Kenton answered all of my questions honestly, and addressed all of my concerns, prior to me flying in town to purchase the vehicle. I highly recommend both Kenton and Lorenzo Nissan for your vehicle needs. More

Craig was very personable. And very on top of my situation. His boss was very concerned to make sure my needs were met.It would be hard to find a place with better service. Gre And very on top of my situation. His boss was very concerned to make sure my needs were met.It would be hard to find a place with better service. Great job guys More

Craig handled my situation very professionally. The Nissan service team rectified the problem in a timely manner. It's nice to know when you are a long way from home you can still get quality Nis The Nissan service team rectified the problem in a timely manner. It's nice to know when you are a long way from home you can still get quality Nissan care and attention for your car. Thank you to everyone in the service department for an outstanding experience. More

Jean was professional, knowledgeable and a man of his word. Once he located the car the transaction was smooth and professional. We are happy with our new car. word. Once he located the car the transaction was smooth and professional. We are happy with our new car. More

Gerald was very professional and handle the business of servicing of my Nissan Rogue in a timely manner along with Sam. Such a great team I will always look forward to work with them in the future with ser servicing of my Nissan Rogue in a timely manner along with Sam. Such a great team I will always look forward to work with them in the future with service of my car. They make me feel comfortable in using the service More

No one ever answers on phone, and once they pick up the phone they put you on hold until you give up of trying to reach someone. When you walk in there the employees are not friendly at all, once I left my phone they put you on hold until you give up of trying to reach someone. When you walk in there the employees are not friendly at all, once I left my car for an oil change in the morning hours an they told me that the car will be done within couple of hours because they are "busy", so I told them that it is fine as long my car will be done by 3pm, I came back at 3:30pm to get my car and they didn't even start working on it even though there was only 3 cars on the lift and no onewas workingaroundthem, of course I took the keys and left. My last visit there was due to dead battery (installed at same location 2y ago), and after 5min of waiting the assistant came to me to ask me if I used a jump-start because the battery was tested "without issues", which I did, had to charge it for a few hours just so I can start the engine so I can come there, so since he asked me that, I assumed that they already started on my car and that I will be out within 20min max since it doesn't takes more then that to test the old and put the new battery in (which was my only request), but no, I ended up waiting for another 1h and 40min for that simple job. Once the assistant gave me the keys and showed me where to pay he just turned around without a word. Those were my last 2 experiences with this place, don't plan on coming back after several visits before. Very disorganized place, with lazy mechanics and unprofessional stuff. More