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Lorenzo Nissan Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.6
1,613 Reviews

1,613 Reviews of Lorenzo Nissan Ft. Lauderdale - Service Center

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October 08, 2024

I wouldn’t buy a Nissan anywhere else. Fantastic buying experience from start to finish. My advisor Gino was professional, courteous, helpful, honest, and knowledgeable. The people at Lore More

by john.h.sehi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gino Decunto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thanks for sharing your experience! We're so pleased you enjoyed working with our team at Lorenzo Nissan Fort Lauderdale.

October 08, 2024

I took my car to get it fixed and they gave it back with more problems More

by nonemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Theo Cameron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Del-Cid
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Mikulla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nestor Alvarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Servo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wynter
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

Lorenzo Nissan is the best. They make the Nissan name great. They have great customer service. Jr gives professional and timely service. More

by fdavenport12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
Oct 07, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We're grateful to know you had a great experience with our team at Lorenzo Nissan Fort Lauderdale. Thank you for recognizing their effort and your positive feedback.

October 07, 2024

Gerald is always professional and efficient. He communicates thoroughly. I can trust & depend my car will be properly serviced. I've been going to Lorenzo Nissan for 6 years and won't consider a More

by tatum.riley-dudley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thanks for your loyalty over the years. We're glad you trust Lorenzo Nissan Fort Lauderdale with your vehicle's service needs and appreciate our team's professionalism and thorough communication.

October 06, 2024

The finance guy Ray Lazcano add products to the my car deal without asking , this guy got very upset we I asked him to break down my car purchase , hidden fees from this guy. I ended up buying my new car More

by MRS.GONZALEZ
Workmanship
Recommend Dealer
No
Employees Worked With
Ray lazcano
Oct 12, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Hello, After looking into your case, we noticed that the team went out of their way to get you the car and payment you wanted. There was a misunderstanding, and the General Manager tried to resolve it right away by offering to cover your maintenance and lower your payment. We are sorry to see you leave our company, but we always reach above and beyond to make sure we take care of every customer.

October 05, 2024

Great customer service. Went above and beyond to find the right tires for vehicle. Explained everything and kept us update to date on the progress and he stayed late for us More

by WENDY25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
anthony
Oct 05, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your kind words. Our team at Lorenzo Nissan Fort Lauderdale is glad to have been able to assist with finding the right tires and keeping you updated. We appreciate your feedback and support.

October 04, 2024

I’m in and out and service is quick. I feel like Gerald gives me his honest opinion on what is best for my car. More

by chernelleeliard305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

At Lorenzo Nissan Fort Lauderdale, we're glad you trust our team. Thanks for choosing us time and again.

October 04, 2024

Excellent customer service! Duration and quality as expected. All employees were very hind and friendly More

by ICOLUMBICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for choosing Lorenzo Nissan Fort Lauderdale. It's great to know our team met your expectations.

October 04, 2024

This dealership is the worst dealership ever I hate coming here unprofessional the staffs are More

by Msbosslady0329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont remeber
Oct 04, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

I regret to hear that you had an upleasant experience with us. Ultimately not my goal. Please feel free to reach out to me directly with your feedback, i want to make sure we address it and make things right for you. my emial is Alid@lorenzonissan.com my name is Ali and i am the general manager. Thank you looking forward to hear from you.

October 04, 2024

I spent two thousand dollars on a simple issue just for them to fix everything but the issue they claim they changed spark plugs but now my car misfires worse than ever said they gave me the safety value w More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Theo Cameron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bazan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luca Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Del-Cid
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Mikulla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nestor Alvarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Servo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wynter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Jean, Please know your feedback is very important to us. I would like the chance to speak with you about your experience with our Service Team regarding the status of your vehicle after services. At your earliest convenience, please send me an email with your contact information so we may discuss this further. Sincerely, Ali Dye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

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