Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lost Pines Toyota
Bastrop, TX
623 Reviews
If there's one thing we want everyone to know it's that at Lost Pines Toyota we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used Toyota vehicle of your dreams to the day you want to trade it in.
In addition to our lineup of high-quality vehicles that offers many choices for drivers with different wants and needs, there's also our car service and repair center. We train and retrain to help ensure the vehicle you buy or lease from us continues to satisfy you for hundreds-of-thousands of miles to come.
Serving Central Texas And Austin Drivers!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 623 reviews
March 20, 2021
Quince is an absolute joy to work with! This was my fourth purchase from Lost Pines in the last six years and my second in a year with Quince! I specifically requested him this time and was not disappo fourth purchase from Lost Pines in the last six years and my second in a year with Quince! I specifically requested him this time and was not disappointed! I’ve been in and out of the dealership with a new car in less than an hour every time! I couldn’t be more grateful for them! More
by heathercarmack
Employees Worked With
March 09, 2021
It was a pleasure working with Quince. He was always friendly and courteous. Even when I was ready to go to another dealership, Quince was able to make it worthwhile to stay. friendly and courteous. Even when I was ready to go to another dealership, Quince was able to make it worthwhile to stay. More
by Greg
Employees Worked With
March 01, 2021
I will not return to this dealership, or refer anyone to buy a vehicle here. I wanted the vehicle so I decided to put up with the repeated errors by the sales person. I specifically told the sales person I buy a vehicle here. I wanted the vehicle so I decided to put up with the repeated errors by the sales person. I specifically told the sales person I already had a pre approval through capital one, which he said was a “preferred lender”. I was extremely adamant about not wanting any credit checks through multiple finance companies. I gave my reference number and when the paperwork started I got 4 notifications from each credit bureau showing hard inquiries that I did not authorize. Running a hard inquiry without authorization is illegal. There were only 3 things I wanted when purchasing this vehicle, to use the lender I was pre approved with, to have my credit run ONE time for that lender, and the vehicle. I only got 1 of the 3 things I wanted. My paperwork was swapped somehow with another buyer, insurance information was entered into my paperwork for another buyer as well. I’m unsure who was responsible for all of these issues but saying “I’m sorry” doesn’t fix it. It was the worst buying experience I’ve ever had, and I will make sure that everyone I run across who is looking for a vehicle knows what kind of experience I had at Lost Pines. The one person I can say that I worked with who was informative and helpful was Clerissa Vandivier. She went over everything in detail, answered all of my questions and made me feel better about the vehicle purchase. More
by Thththththth
February 16, 2021
Quince was awesome to work with. Knowledgeable, friendly and very professional in all dealings with him. The best thing about Quince was there was never, ever any pressure what so ever! Great guy great deal and very professional in all dealings with him. The best thing about Quince was there was never, ever any pressure what so ever! Great guy great dealership More
by john.kuss
February 16, 2021
Very friendly, very professional, went out of his way to meet up with us to get our contract signed. Would definitely recommend Quince at Lost Pines Toyota. meet up with us to get our contract signed. Would definitely recommend Quince at Lost Pines Toyota. More
by Traverse
Employees Worked With
January 29, 2021
Mr Brown was such a blessing for me as a woman searching to purchase my first truck. I had been to two other dealers with untrue promises and manipulation of figures. But, I felt I could trust Mr Brown. He to purchase my first truck. I had been to two other dealers with untrue promises and manipulation of figures. But, I felt I could trust Mr Brown. He ask me what were my specifics and to give him 48hrs. Everything he said to me turned out to be EXACTLY that and I will ALWAYS go to him. I RECOMMEND my friends in East Tx to go to him. They will not be disappointed. More
by Barbiefhunt
Employees Worked With
January 27, 2021
I’ve never met a salesman like Quince Brown. I’ve bought lots of cars in my 77 years of life, many purchased online. Quince stands out from all others - he’s by far #1. He responded to all my online questio lots of cars in my 77 years of life, many purchased online. Quince stands out from all others - he’s by far #1. He responded to all my online questions immediately. The thing I cherish most was the prayer he prayer over me as I drove away from the dealership to drive 450 miles back home. More
by fmeeks
Employees Worked With
January 27, 2021
Quince was amazing! He was so responsive to emails, and was not afraid to ask his team questions that I had. Quince made my car buying experience so enjoyable. He even helped me set-up programs in my RAV4. was not afraid to ask his team questions that I had. Quince made my car buying experience so enjoyable. He even helped me set-up programs in my RAV4. Lost Pines is lucky to have Quince! Thank you Quince! More
by amanda
Employees Worked With
January 22, 2021
Quince, was great and the entire process was the least painful car buying experience ever. Will be buying from him again when in the market for my next car or truck. painful car buying experience ever. Will be buying from him again when in the market for my next car or truck. More
by peter.clark97
Employees Worked With
January 21, 2021
Lost Pines was very accommodating when it came to buying my first car. I drove up two hours with the intention of putting a deposit down on the car and I actually drove it home! They really put all the trus my first car. I drove up two hours with the intention of putting a deposit down on the car and I actually drove it home! They really put all the trust in their customers and it shows. More
by kathleenkfitzgerald
Employees Worked With
Louis Symons
